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Medical Insurance Account Receivable Representative

Job Description

Location(s): Jeffersonville

Department: Billing
Job Type: Full Time, Non-Exempt
Schedule: Monday through Friday- In Office (Day Shift) / Possible Remote at 6 months

Reports to: Revenue Cycle Manager

First Urology is the largest independent urology practice serving Louisville, Kentucky, and Southern Indiana, providing comprehensive care for men, women, and children across multiple locations. Our team is dedicated to delivering exceptional patient care through advanced technology, innovative treatments, and a collaborative approach that puts patients first. We offer a full spectrum of urologic services, including minimally invasive surgery, cancer care, men's and women's health, kidney stone treatment, pelvic health, imaging, pathology, clinical research, and more.

At First Urology, our people are the heart of everything we do. We foster a culture built on teamwork, respect, integrity, and continuous growth, where employees are empowered to make a meaningful impact on the lives of our patients and one another. Our commitment to investing in our team has earned us recognition as one of Business First's Best Places to Work in Louisville and Southern Indiana for 10 consecutive years, along with additional workplace honors. We offer competitive compensation, generous benefits, opportunities for professional development, and a healthy work-life balance.

If you're looking to join an organization that values excellence, innovation, compassion, and community, First Urology is a place where your career can thrive while making a difference every day. Learn more at www.1sturology.com or follow us on Facebook, Instagram, and LinkedIn.

Position Summary:

We are seeking a skilled and dedicated Medical Insurance Accounts Receivable (AR) Representative to join our team. In this role, you will be responsible for managing and resolving insurance claims and account balances to ensure timely and accurate reimbursement for medical services. This position offers the opportunity to work in a dynamic healthcare environment where your efforts directly impact patient care and the organization’s financial performance.

Responsibilities

• Review and analyze insurance claims for accuracy and completeness.
• Follow up on outstanding claims, unpaid balances, and denials to ensure prompt resolution.
• Communicate effectively with insurance carriers to resolve billing issues, claim edits, and disputes.
• Accurately post payments and contractual adjustments to patient accounts.
• Monitor and manage accounts receivable aging to maximize collections.
• Deliver exceptional customer service to patients and insurance companies.
• Stay current with insurance regulations, payer policies, and industry best practices.
• Collaborate with coding teams to address discrepancies and improve claim accuracy.

Qualifications

• Minimum of two (2) years of experience in medical insurance accounts receivable, medical billing, or healthcare revenue cycle management is required.

• Proven experience in medical billing or healthcare revenue cycle management, with a focus on insurance accounts receivable.
• Strong knowledge of medical terminology and coding systems including CPT, HCPCS, and ICD-10.
• Familiarity with insurance verification and prior authorization processes.
• Experience working insurance denials, appeals, and payment reconciliation.
• Excellent analytical, problem-solving, and attention-to-detail skills.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency with medical billing software and Microsoft Office applications (Word, Excel, Outlook).

Education and Certifications

• High school diploma or equivalent (required).

Benefits:

• 401(k) company contribution of 7.5% annual salary (whether you contribute or not) 
• Dental insurance
• Health insurance
• Vision
• Company Paid Life insurance 20k
• Company Paid AD&D 20K
• Company Paid Long-Term Disability 60%
• 6 Days of Sick Time
• 8 Paid Holidays
• 10 Days of Vacation Time
• Milestone Checks
• Cabin/Condo for vacations

EEOC Statement:

First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. May be required to undergo background check and/or drug screen.