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Remote Computer Repair Jobs in Jackson, TN (NOW HIRING)

Remote Computer Repair information

See Jackson, TN salary details

$12

$18

$28

How much do remote computer repair jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote computer repair in Jackson, TN is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.77 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Jackson, TN? For Remote Computer Repair jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Jackson, TN look for? The top searched job categories for Remote Computer Repair jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Remote Computer Repair jobs? Cities near Jackson, TN with the most Remote Computer Repair job openings:
SURFACE MAINTENANCE MECHANIC (TITLE 32)

SURFACE MAINTENANCE MECHANIC (TITLE 32)

Army National Guard Units

Henderson, TN • On-site, Remote

$30 - $35/hr

Full-time

Posted 15 days ago


Army National Guard rating

6.8

Company rating: 6.8 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

35th of 46 rated military and defense


Job description

Summary
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a SURFACE MAINTENANCE MECHANIC (TITLE 32), Position Description Number NGD1194000 and is part of the TN ARMY National Guard.
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Duties
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As a SURFACE MAINTENANCE MECHANIC, WG-5801-10, you will troubleshoot, perform maintenance and major repairs on heavy-duty mobile equipment, combat, tactical and automotive vehicles. Troubleshoot equipment and diagnose the cause of mechanical failures by means of visual and auditory checks and/or uses test equipment such as engine analyzers, compression testers, voltmeters, ohmmeters, pressure gauges, and computer diagnostic tools. Remove and disassemble engines and major assemblies, sub-assemblies, components, and fuel, hydraulic, and oil pressure systems. Independently perform repairs and maintenance functions in remote locations that can be accomplished by removing, cleaning, reinstalling, or replacing defective parts of components and systems such as injectors, leaking wheel cylinders, corroded mufflers, fuel tanks, brake cylinders and worn brake shoes, voltage regulators, generators, injector pumps, and fuel pumps. Conduct readiness and repair inspections on vehicles and associated equipment supported by the activity. May maintain and repair electronics communication equipment by removing and replacing components and elements. Assist in the maintenance of production reports and records and make recommendations to the supervisor. Perform other duties as assigned.
Requirements
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Conditions of employment
  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Preplacement Medical Requirements: Selectee will be required to undergo medical testing, at the expense of the government, prior to beginning employment. Medical tests are used to determine fitness and eligibility for employment.
  • Acceptance of a Federal position may terminate Tricare Reserve Select eligibility.
  • For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.

Qualifications
Military Grades: E-4 through E-7
GENERAL EXPERIENCE:Experience or training which demonstrates knowledge of equipment to be able to do routine jobs, simple preventative maintenance tasks, and can use common tools and equipment in the line of work.
SPECIALIZED EXPERIENCE: Must have 1-year at the next lowest WG level or 18 months experience or training leading to a thorough knowledge of the mechanical makeup, operation, and working relationships of complex systems, assemblies, and parts for a variety of combat, tactical, commercial, special purpose vehicles, and equipment; ability to diagnose, repair, overhaul, and modify a variety of combat, tactical, commercial, special purpose vehicles, and equipment; knowledge of electrical, electronic, hydraulic, pneumatic, and other non-mechanical systems that have a functional relationship and effect on the operation of mechanical systems; knowledge of hydraulic lifting, loading, turning, and positioning systems and their mechanical, hydraulic, pneumatic, electrical, and electronic controls; basic knowledge of electronics, sufficient to identify and replace defective components, such as sensors, diodes, and circuit boards; ability to repair or overhaul major components such as diesel, multi-fuel or gasoline engines, turbine engines, automatic and manual transmissions, drive line assemblies, electrical and electronic systems and accessories, fuel injection systems, and emission control systems.
Education
Education Requirement: None
Substitution of education to qualify for this position is not available.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
MILITARY MEMBERS WITH INCENTIVES: Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB), SLRP, or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 179 days in any continuous 12-month period).
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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About Army National Guard

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The Army National Guard, headquartered in Arlington, VA, is a key constituent of the United States military, falling under the sector of Defense and Public Safety. Since its founding in 1636, it has served dual roles as both a state and federal military force that is activated in response to domestic emergencies and overseas combat missions. The Army National Guard embodies core values, including loyalty, duty, respect, selfless service, honor, integrity, and personal courage, intending to uphold peace and serve the nation with unwavering dedication.

Industry

National security and international affairs

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US