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Remote Computer Repair Jobs in Elkins, WV (NOW HIRING)

shentel

Customer Service Representative

Welch, WV · Remote

$15.75 - $21.50/hr

Shentel is hiring a Remote Customer Service Representative (CSR) to join our call center team to support our growing business. You must reside in Virginia, West Virginia, Maryland, Pennsylvania, Ohio ...

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Elkins, WV

Remote Computer Repair information

See Elkins, WV salary details

$11

$17

$26

How much do remote computer repair jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote computer repair in Elkins, WV is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.85 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Elkins, WV? For Remote Computer Repair jobs in Elkins, WV, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Elkins, WV look for? The top searched job categories for Remote Computer Repair jobs in Elkins, WV are:
What cities near Elkins, WV are hiring for Remote Computer Repair jobs? Cities near Elkins, WV with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Customer Service Representative

Customer Service Representative

shentel

Welch, WV • Remote

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Shentel rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

69th of 83 rated telecommunications companies

Job description

Shentel is hiring a Remote Customer Service Representative (CSR) to join our call center team to support our growing business. You must reside in Virginia, West Virginia, Maryland, Pennsylvania, Ohio, Kentucky, or Delaware for this remote opportunity. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!

We offer a great work environment and competitive total compensation package that includes:

  • Base hourly pay rate + uncapped commission
  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays

 

You worked hard for the following:

  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience

It’s time to accept the challenge of providing an excellent customer experience.  We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

What are you waiting for?  Come join Shentel’s Customer Care Team!

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