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Remote Collections Jobs in Tooele, UT (NOW HIRING)

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Remote Collections information

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$12

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How much do remote collections jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote collections in Tooele, UT is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What job categories do people searching Remote Collections jobs in Tooele, UT look for? The top searched job categories for Remote Collections jobs in Tooele, UT are:
What cities near Tooele, UT are hiring for Remote Collections jobs? Cities near Tooele, UT with the most Remote Collections job openings:
Remote Collections jobs near you
Customer Service Representative

Customer Service Representative

DGI Supply

Salt Lake City, UT • On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services.  They will also research and resolve complaints to ensure customer retention and satisfaction. Working collaboratively with their colleagues has a focus on building strong customer relationships and their profitability to drive both the customer’s and the company’s success. This role supports the Pacific Time Zone and works an 8am to 5pm PST schedule.

DUTIES AND RESPONSIBILITIES:

  • Handles customer and sales interactions via phone, email and tickets within the Customer Care Box
  • Log into phone system (Office @ Hand) and use appropriate codes for activities
  • Process requests for quotations, order entry and product questions from customers; as needed provides on-demand expediting
  • Ensure accurate order entry and timely feedback to customer inquiries
  • Drives profit margin and the customer success
  • Brings in internal and external partners and leverages their expertise; as well as the tools and resources needed
  • Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training
  • Serve as a role model for peer group and new hires
  • Monitor and review performance to operational metrics, order processing and service level reporting
  • Source equal or alternative products as needed
  • Establish vendor relationships
  • Handle a fast pace, complex and demanding requests to meet customer deadlines
  • Suggest cost reduction opportunities or efficiency gains in all aspects of Customer Service transactions and activities; reporting pricing inaccuracies
  • Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
  • Other duties as assigned
  • Reports to the Customer Service Manager

SKILLS AND EXPERIENCE REQUIRED:

  • 3+ years’ customer service experience in Industrial Supplies or related field highly preferred
  • Industry knowledge desired but not required
  • Excellent listening skills and the ability to empathize with customers
  • Thorough, organized and systematic in approach to work
  • Effectively manage work hours and demonstrate strong organizational skills
  • Strong verbal and written communication skills
  • Skilled at establishing and maintaining effective working relationships
  • Ability to manage self in a fast-paced business environment
  • Moderate to advanced skills in technology
  • Possess a “roll up your sleeves” approach to daily tasks
  • Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP)
  • Professional maturity, integrity and a positive attitude
  • Strong ability to work well under pressure
  • Passionate, Adaptable, Customer Focused and Teamwork oriented
  • Strong sense of urgency and accountability

PHYSICAL/MENTAL REQUIREMENTS:

  • Requires prolonged sitting, sometimes standing, bending and walking
  • Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
  • Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
  • High level of concentration, confidentiality and organization
  • Ability to multi-task

REMOTE/HYBRID WORK REQUIREMENTS: In order to work remotely the Employee Must:

  • Reside in the United States or Canada.
  • Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).
  • Have a quiet, dedicated workspace free from distraction.

EMPLOYMENT OPPORTUNITY INCLUDES:

  • Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing

  • Target compensation is $23 / hour

  • Career Growth

DGI Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.

Work Location & Eligibility

This position is remote; however, eligible candidates must reside within approximately one hour of a DoALL location in one of the following states: Illinois (IL), Wisconsin (WI), Texas (TX), Louisiana (LA), Ohio (OH), Pennsylvania (PA), South Carolina (SC), Iowa (IA), Arkansas (AR), or Utah (UT). This proximity requirement supports occasional in-person meetings, team collaboration, or site visits as needed.

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