ZipRecruiter

Log In

2

Remote Clickup Jobs in Oregon (NOW HIRING)

People also search for

All JobsClickup JobsRemote Clickup JobsRemote Clickup Jobs in Oregon

Remote Clickup information

What are the key skills and qualifications needed to thrive as a Remote ClickUp Specialist, and why are they important?

To thrive as a Remote ClickUp Specialist, you need strong project management skills, a deep understanding of ClickUp's features, and experience in workflow optimization, typically backed by relevant training or certifications. Proficiency with ClickUp, integrations with other productivity tools (like Slack, Google Workspace), and automation platforms is often required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for collaborating with distributed teams and clients. These skills are important to maximize team productivity, ensure smooth project execution, and drive successful adoption of ClickUp in remote environments.

How does a Remote ClickUp Specialist typically collaborate with distributed teams to optimize workflow processes?

As a Remote ClickUp Specialist, you will frequently collaborate with cross-functional teams through virtual meetings, shared documentation, and ClickUp’s communication tools. Your daily responsibilities often include assessing current workflows, customizing task boards, automating repetitive processes, and providing training or support to team members. Clear communication and adaptability are essential, as you’ll need to understand diverse team needs and translate them into effective ClickUp solutions. The role offers opportunities to develop expertise in project management and automation, often leading to advancement into senior operations or consulting positions.

What is a Remote ClickUp Specialist?

A Remote ClickUp Specialist is a professional who works from a remote location to help clients set up, customize, and optimize the ClickUp project management platform. Their responsibilities often include workflow automation, team training, system integrations, and ongoing support. They use their expertise in ClickUp to streamline business processes, improve productivity, and ensure teams are effectively managing their tasks and projects within the software. Remote ClickUp Specialists may work as freelancers, consultants, or as part of an agency. Their services are valuable for businesses looking to maximize the benefits of ClickUp without hiring a full-time, in-house expert.

What is the difference between Remote Clickup vs Remote Project Coordinator?

AspectRemote ClickupRemote Project Coordinator
Primary RoleTask and project management using ClickUp platformOverseeing project execution, communication, and scheduling
Required SkillsProficiency in ClickUp, organization, time managementCommunication, coordination, basic project management
Work EnvironmentRemote, digital collaboration toolsRemote or hybrid, often with team meetings
Common CertificationsClickUp certifications, project management basicsProject management certifications (e.g., CAPM, PMP) often preferred

Remote Clickup roles focus on managing tasks within the ClickUp platform, emphasizing technical proficiency with the tool. Remote Project Coordinators handle broader project oversight, requiring strong communication and coordination skills. Both roles are remote-friendly and industry-used, but they differ in scope and required credentials.

What are popular job titles related to Remote Clickup jobs in Oregon? For Remote Clickup jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Clickup jobs in Oregon look for? The top searched job categories for Remote Clickup jobs in Oregon are:
What cities in Oregon are hiring for Remote Clickup jobs? Cities in Oregon with the most Remote Clickup job openings:
Remote Clickup jobs near you

Customer Experience Specialist (Support & Success)

Marker.io

On-site, Remote

Full-time

Posted 5 days ago

Job description

About the role

We're looking for a Customer Experience Specialist to become the front line of Marker.io.

You'll help customers through live chat, email and calls with everything from:

  • Technical troubleshooting
  • Billing questions
  • Onboarding guidance
  • Product education
  • Trial support
  • Feature clarification
  • Account management
  • Upgrade conversations

This is not a traditional "ticket support" role.

You'll play a key role in helping customers succeed with Marker.io while also improving retention, conversion, and overall customer experience.

You'll work closely with the founders, product team, and engineering team to surface customer insights, improve documentation, and identify friction in the product.

What you'll do

Customer support & troubleshooting

  • Help customers via chat, email and calls
  • Hop on calls with customers when needed (support or to assist the sales team)
  • Troubleshoot product and integration issues
  • Investigate bugs and reproduce problems clearly for engineering and file those tickets
  • Help users configure integrations with tools like Jira, Linear, ClickUp, Trello, Asana, etc.
  • Answer billing and subscription questions

Customer onboarding & success

  • Help trial users get value quickly
  • Guide customers through setup and best practices
  • Reduce onboarding friction and confusion
  • Extend trials when appropriate
  • Identify upgrade and expansion opportunities naturally during conversations

Product & documentation feedback

  • Surface recurring customer pain points
  • Help improve our help center and documentation
  • Create or suggest support macros and workflows
  • Collaborate with product/design on usability improvements

Support operations

  • Help us improve how support works as we scale
  • Contribute to processes, tooling, automations, and AI-assisted support workflows
  • Help prioritize support conversations as we introduce a free plan

What success looks like

  • Customers feel supported, understood, and unblocked
  • Faster and higher-quality support responses
  • Improved trial-to-paid conversion
  • Reduced churn from onboarding confusion
  • Better documentation and support processes
  • Valuable customer insights shared internally

A note about the role

You will report to our CPO (Product) but you will work closely with leaders from other teams because this role sits at the intersection of:

  • Engineering
  • Product
  • Sales
  • Operations

We're not looking for someone who simply closes tickets.

We're looking for someone who genuinely cares about helping customers succeed and improving the overall customer experience as Marker.io grows.

About Marker.io

Marker.io launched in 2016, founded by three friends with digital agency backgrounds who saw how painful it was to collect website feedback. We built a better way.

Today we're a team of 12, serving 3,000+ companies worldwide. Our HQ is in Brussels, but most of the team works remotely across Europe and the US.

We help digital teams deliver and maintain flawless websites. We're now expanding the core product into proactive website monitoring and adding AI capabilities to the app.

Why join Marker.io

  • Work directly with the founders
  • High ownership and impact
  • Fully remote-friendly
  • Small, experienced, product-focused team
  • Opportunity to shape customer experience at a growing SaaS company
  • Flexible and fast-moving environment

Requirements

You're a strong fit if you:

  • Are curious
  • Communicate clearly and empathetically in writing
  • Enjoy helping people solve problems
  • Can handle 1st-level customer inquiries and support via email, chat, and online calls
  • Have 3-6 years of experience in a customer-facing role in a SaaS or tech environment
  • Are familiar with issue tracking/project management tools (Jira, GitHub, ClickUp, etc.)
  • Have experience troubleshooting common issues related to SaaS products, including authentication (SSO/SAML/native), browser behavior (extensions, cache), and user access problems
  • Are organized and detail-oriented
  • Can stay calm and helpful under pressure
  • Are comfortable switching between technical and non-technical conversations
  • Learn software products quickly
  • Think proactively and look for ways to improve systems/processes
  • Have strong ownership and autonomy
  • Can have flexible working hours and can be on call if something major happens

Bonus points

  • Experience supporting integrations or APIs
  • Experience in product-led growth (PLG) companies
  • Experience with Intercom, Help Scout, Zendesk, or similar tools
  • Basic technical knowledge (browser debugging, APIs, web apps, etc.)

Location

Although our headquarters are in Brussels, Belgium, our team works across Ireland, the Netherlands, Poland, Spain, Slovenia, USA, and more.

This role is open to remote applicants based between UTC-3 and UTC+1. Candidates should be legally able to travel to Europe when needed. If you are based in Brussels, you can work from our office.

Benefits

  • Salary: 45,000-55,000. The actual compensation offered to a successful candidate will be based on relative experience and skills.
  • Remote-first: Work from anywhere between UTC3 to UTC+1.
  • Team retreats: At least once per year, plus regular Brussels meetups for remote team members.
  • Flexible working hours: As long as you can collaborate with your team effectively, get your work done, and display the right attitude, you control your own schedule.
  • Holidays: 25 days off per year.
  • Onboarding in Brussels: Your first week will be on-site for kickoff.
  • Career evolution roadmap: We'll map your career goals from day one and check in regularly.

Apply