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Remote Claim Processor Jobs in Ocala, FL (NOW HIRING)

Express Pros - Ocala

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Claims & Recovery Specialist (Mortgage - Remote)

Ocala, FL · Remote

$22 - $34/hr

Claims & Recovery Analyst Ocala, FL | Full-Time - REMOTE | Monday-Friday, 8:30 AM-5:00 PM | $22-$34 ... Identify process improvements and opportunities to reduce claim cycle times and increase recoveries.

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Remote Claim Processor information

See Ocala, FL salary details

$11

$17

$24

How much do remote claim processor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote claim processor in Ocala, FL is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.23 per hour, depending on experience, location, and employer.

What is a remote claim processor?

A Remote Claim Processor is a professional who reviews, evaluates, and processes insurance claims from a remote location, often from home. They verify the accuracy of submitted information, ensure policy guidelines are met, and decide whether claims should be approved, denied, or require further investigation. This role typically involves working with health, auto, or property insurance claims and requires strong attention to detail, analytical skills, and familiarity with relevant software systems. Working remotely allows claim processors to handle their duties outside of a traditional office environment while maintaining communication with their team and clients through digital platforms.

What skills and qualifications are needed to thrive as a remote claim processor?

To thrive as a Remote Claim Processor, you need strong analytical skills, attention to detail, and a background in insurance or healthcare administration, typically supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health record (EHR) systems, and Microsoft Office is crucial for daily tasks. Excellent communication, problem-solving abilities, and self-motivation help remote claim processors efficiently resolve issues and work independently. These skills ensure accurate claims processing, timely resolution, and high customer satisfaction in a remote environment.

What are common challenges faced by remote claim processors, and how can they be managed?

Remote claim processors often encounter challenges such as maintaining effective communication with team members and staying up-to-date with changing insurance policies and procedures. To manage these challenges, it's important to leverage collaboration tools like instant messaging and video conferencing, and to participate actively in virtual training sessions. Additionally, setting up a dedicated workspace and following a structured daily routine can help ensure productivity and accuracy when processing claims remotely.

What is the difference between Remote Claim Processor vs Remote Claims Examiner?

AspectRemote Claim ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; often requires insurance or healthcare-related certifications
Work EnvironmentHome-based, independent work settingHome-based, independent work setting
Industry UsageInsurance, healthcare, government agenciesInsurance, healthcare, government agencies
Job FocusProcessing insurance claims, data entry, verifying informationReviewing and adjudicating insurance claims, ensuring compliance

Both roles are remote positions within the insurance and healthcare industries, requiring similar credentials and work environments. The main difference lies in their focus: Remote Claim Processors handle initial claim processing and data entry, while Remote Claims Examiners review and make decisions on claims to ensure accuracy and compliance.

What are popular job titles related to Remote Claim Processor jobs in Ocala, FL?

For Remote Claim Processor jobs in Ocala, FL, the most frequently searched job titles are:

What job categories do people searching Remote Claim Processor jobs in Ocala, FL look for?

The top searched job categories for Remote Claim Processor jobs in Ocala, FL are:

What cities near Ocala, FL are hiring for Remote Claim Processor jobs?

Cities near Ocala, FL with the most Remote Claim Processor job openings:

Remote Claim Processor jobs near you
Infographic showing various Remote Claim Processor job openings in Ocala, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $37,049 per year, or $17.8 per hour.

Claims & Recovery Specialist (Mortgage - Remote)

Express Pros - Ocala

Ocala, FL • Remote

$22 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

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Job description

Claims & Recovery Analyst

Ocala, FL | Full-Time - REMOTE | Monday–Friday, 8:30 AM–5:00 PM | $22-$34/hr

Position Overview

We are seeking an experienced Claims & Recovery Analyst to support mortgage servicing operations by managing and maximizing recoveries on defaulted mortgage loans. This role is responsible for reviewing loan files, preparing and auditing mortgage insurance, investor, guarantor, and agency claims, resolving deficiencies and discrepancies, and ensuring claims are submitted accurately and within required deadlines. The ideal candidate has strong mortgage servicing and claims experience, excellent analytical skills, exceptional attention to detail, and the ability to work independently while managing a high-volume pipeline.

Key Responsibilities

  • Review delinquent, foreclosure, bankruptcy, REO, and loss mitigation loan files for claim eligibility.
  • Prepare, submit, monitor, and reconcile mortgage insurance, investor, guaranty, agency, supplemental, and appealed claims.
  • Calculate claim proceeds, recoverable expenses, advances, losses, curtailments, and reimbursements.
  • Audit loan documentation, servicing history, foreclosure expenses, legal fees, property preservation costs, escrow activity, and other recoverable expenses.
  • Review and audit vendor-prepared claims for accuracy, completeness, and guideline compliance.
  • Research and resolve claim denials, shortages, curtailments, discrepancies, and exceptions.
  • Prepare appeals, supplemental claims, reconsideration requests, and supporting documentation.
  • Monitor claim pipelines, aging, deadlines, and outstanding requirements.
  • Reconcile claim payments against expected recoveries and investigate variances.
  • Track vendor performance, quality, turnaround times, and service-level expectations.
  • Identify process improvements and opportunities to reduce claim cycle times and increase recoveries.
  • Maintain accurate records and documentation within servicing systems.
  • Prepare reports on recovery trends, claim aging, vendor performance, denials, appeals, and recovery opportunities.
  • Support audits, investor reviews, regulatory examinations, and quality assurance activities.
  • Collaborate with Default, Foreclosure, Bankruptcy, Loss Mitigation, REO, Accounting, Investor Reporting, and other servicing teams.
  • Perform additional duties and special projects as assigned.

Qualifications

  • High school diploma or equivalent required.
  • 3+ years of mortgage servicing experience, preferably in claims, default servicing, foreclosure, bankruptcy, REO, loss mitigation, or investor reporting.
  • 2+ years of direct mortgage insurance, investor, guarantor, or agency claims experience preferred.
  • Knowledge of FHA, VA, USDA, FNMA, FHLMC, and private mortgage insurance claim processes.
  • Experience with claim preparation, audits, appeals, curtailments, reimbursements, and loss analysis.
  • Strong knowledge of mortgage servicing guidelines and investor requirements.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage multiple deadlines and a large claim inventory.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Excel, including formulas, lookups, filtering, pivot tables, and data analysis.
  • Experience with mortgage servicing systems such as FICS Mortgage Servicer, MSP, Black Knight, Sagent, or similar platforms is preferred.
  • Experience with workflow, reporting, automation, or business intelligence tools is a plus.

Pre-Employment Requirements

  • Must be able to successfully pass a drug test.
  • Must be able to successfully pass a background check.
  • Candidates must complete the required interview process prior to starting employment.

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