Remote Chat Support Jobs in Denison, TX (NOW HIRING)

Benefits:

• Bonus based on performance
• Flexible schedule
• Profit sharing
• Training & development

Job Summary
As an Estimator at  , you will play a key role in helping customers navigate difficult situations while supporting the growth and profitability of our biohazard and hoarding remediation services. In this role, you will manage the full estimating process, including speaking with customers, reviewing photos or videos, conducting on-site assessments, preparing estimates, collecting estimate fees and deposits, and following up to schedule approved jobs.
Estimator Responsibilities 

• Responsible for all aspects of the estimating process. Your goal will be to maintain a 50% close ratio for all estimates which you provide a formal written or verbal estimate, along with profit margins of no less than 40% for hoarding jobs and 70% for all biohazard jobs.
• Documenting estimates with video, screen shares, and on-site assessments
• Responsible for reaching or exceeding the monthly and annual gross profits as well as net profits.
• Follow up and scheduling from the estimates performed
• Follow up with New Customer Alerts on CleanNet and new customer contacts via phone, email, and live chat (ZAZA Chat) on websites.
• Determine and collect payment for estimating fee at the time of estimate. ($25.00-$150.00)
• Collect deposits when scheduling hoarding jobs
• Effectively communicate with all office personnel, field technicians, and all levels of management, as well as customers.
• Attend out-of-town events, tradeshows, conferences, speaking events, seminars, etc. 
• May be asked to attend daily, weekly, monthly, quarterly, and annual company meetings both on and off-site as well as multiple-day retreats.
• Be present at job locations when asked to do so. This role is designed to ensure the job is being completed thoroughly and efficiently and as outlined in your estimates.
• Provide training, motivation, coaching, and team building to technicians on technical aspects of a job when requested including participation in technician meetings and/or orientations.
• Assist in the creation of policies for review by management when needed
• Continue education classes in management, hoarding, and biohazard

Qualifications

• Must be 18 years of age
• Must be able to lift 50 lbs.
• Must live within 50 min. of the office which you are applying for
• Desired experience with power tools, construction or restorations experience
• Must be able to work in a respirator and full PPE for long periods
• Must be available Monday through Friday 7am to 7pm
• Must be able to be on call some nights and weekends
• Must have reliable transportation to get to our office
• Must have working cell phone

Company Overview
Are you looking for a company that values your potential? As one of the nation’s largest biohazard and hoarding remediation companies, we are looking for key personnel to join our team. This is an excellent opportunity to join a nationally recognized, and steadily growing company. 
At Steri-Clean, we have a strong history, a broad future and a promote-from-within company culture. We are looking for individuals that want to make this a career choice with unlimited potential for advancement. We need solid people that want to grow with us, learn and advance quickly!

This is a remote position.