Remote Chat Customer Service Jobs in Rutherfordton, NC

**This is a regional remote position. The role will support the southeast region of the US. There maybe expectation to travel as needed in the region. Due to this, we are hiring in the SE region only.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Print Key Account Executive in the vertical and enterprise category you will be part of a team responsible for accelerating growth in the print & promotional product space. You will also be responsible for managing and selling to businesses that are complex in nature. In addition, you will also be responsible for strengthening existing Staples print relationships which will lead to additional revenue for Staples and commission for you. Join our Print & Marketing and help ensure our customers are getting the service, products and support they need to succeed.
What you'll be doing:

• Responsible for driving approximately $2.5MM+ in annual sales revenue.
• Establish, build, and expand relationships with existing and potential customers at multiple levels in the organization.
• Navigate regional and national purchasing agreements to sell print into multiple levels of the organizations.
• Responsible for scheduling and attending face-to-face presentations with high level decision makers.
• Use a consultative selling method to identify customer needs and develop a value-added proposition.
• Work collaboratively with print sourcing to assure accurate, timely, and professional delivery of customer's products.
• Implement a sales strategy to achieve revenue and margin objectives through new/expanded program development and growth in assigned accounts.
• Partner with Staples Business Advantage Sales team to sell print services to large commercials and enterprise sized customers.
• Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications.

What you bring to the table:

• Ability to connect easily with customers at all levels and become a trusted advisor
• Collaborative approach with specialists, team members and your customers themselves, to ensure successful outcomes
• Ability to identify opportunities based on customer trends, challenges, and shared concerns
• High level of comfort working both independently and within a team model
• Strong communication skills; active listener
• Strong organization and time management skills
• Comfortable with financial sales tracking and analysis
• Ability to incorporate feedback

Qualifications:
What's needed- Basic Qualifications:

• 5+ years business to business sales experience, Fortune 500 and vertical market experience a plus
• Experience using technology - laptop, smart phone, outlook
• High School Diploma/GED required

What's needed- Preferred Qualifications:

• Proficiency in PowerPoint, Excel, and using a CRM (Customer Relationship Management tool)
• Previous experience in the copy, print, promotional and marketing field is a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.