Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS ... Remote work flexibility
Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS ... Remote work flexibility
Hybrid / Remote with travel to Millington, TN * Status: Full-time Position summary The Operations ... Patching, bug fixes, and operational sustainment of live systems of record across the enterprise ...
Hybrid / Remote with travel to Millington, TN * Status: Full-time Position summary The Operations ... Patching, bug fixes, and operational sustainment of live systems of record across the enterprise ...
Remote Bug Fixing information
What are the key skills and qualifications needed to thrive as a Remote Bug Fixing specialist, and why are they important?
To thrive in Remote Bug Fixing, you need strong problem-solving abilities, proficiency in programming languages relevant to your projects, and experience with debugging and troubleshooting software issues. Familiarity with version control systems like Git, issue tracking tools such as Jira, and remote collaboration platforms is essential, along with a background in computer science or software engineering. Excellent communication, attention to detail, and self-motivation are crucial soft skills for effectively diagnosing issues and collaborating with distributed teams. These skills ensure timely resolution of bugs, maintain software quality, and support efficient teamwork in a remote environment.
What is remote bug fixing?
Remote bug fixing is the process of identifying, diagnosing, and resolving software bugs or issues from a location outside of the physical office, often through remote access tools or collaboration platforms. This approach allows software developers or support engineers to address problems in software applications without being on-site, increasing flexibility and reducing downtime. Remote bug fixing is common in distributed teams and is essential for maintaining and improving software quality, especially in today's global and digital work environment.
What is the difference between Remote Bug Fixing vs Remote Software Developer?
| Aspect | Remote Bug Fixing | Remote Software Developer |
|---|---|---|
| Primary Role | Identify and fix bugs in software applications | Design, develop, and maintain software applications |
| Required Skills | Debugging, problem-solving, knowledge of programming languages | Programming, system design, coding, testing |
| Work Environment | Typically part of a QA or development team, often in agile settings | Full development lifecycle, collaborative teams, project management tools |
| Credentials | Knowledge of programming languages, debugging tools, sometimes certifications | Computer science degree or equivalent, coding certifications often preferred |
Remote Bug Fixing focuses on troubleshooting and resolving software issues, while Remote Software Development involves creating and building software from scratch. Both roles require technical skills, but bug fixers specialize in problem resolution, whereas developers handle the entire development process.
What are some common challenges faced when working in a remote bug fixing role, and how can they be managed?
Remote bug fixing professionals often encounter challenges such as coordinating with distributed teams across different time zones, limited direct access to development environments, and communication delays. These can be managed by leveraging collaboration tools (like Slack or Jira), maintaining clear documentation, and scheduling regular check-ins with team members. Proactively seeking clarifications and following structured debugging processes also help ensure efficient problem resolution in a virtual setting.
What are the most commonly searched types of Bug Fixing jobs in Tennessee? The most popular types of Bug Fixing jobs in Tennessee are:
What are popular job titles related to Remote Bug Fixing jobs in Tennessee? For Remote Bug Fixing jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Bug Fixing jobs in Tennessee look for? The top searched job categories for Remote Bug Fixing jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Bug Fixing jobs? Cities in Tennessee with the most Remote Bug Fixing job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
About Visalaw.ai
Visalaw.ai is transforming immigration law through AI. Our platform helps immigration attorneys and legal teams automate document drafting, case research, translation, and other time-consuming legal workflows so they can focus on delivering exceptional service to their clients.
We're a fast-growing software company where AI isn't just a feature-it's at the center of everything we build. Our team moves quickly, collaborates closely, and values people who enjoy solving real customer problems with technology.
About the RoleWe're looking for an Associate Software Developer who enjoys both building software and helping solve complex customer issues.
This is an ideal opportunity for someone with 1-2 years of professional software development experience who wants to continue growing as an engineer while gaining exposure to real-world product challenges.
You'll spend your time developing new features, fixing bugs, and working closely with our Support and Engineering teams to investigate technical issues, identify root causes, and improve the customer experience.
If you're curious, enjoy debugging, and like seeing the direct impact of your work, we'd love to meet you.
Requirements
What You'll Do- Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS), under code review from senior engineers.
- Triage and resolve escalated customer support issues that require code-level investigation, not just first-line troubleshooting.
- Query production databases (PostgreSQL via Supabase, MongoDB Atlas) to investigate account-level issues and verify data state.
- Reproduce reported bugs, isolate root cause, and either fix them directly or hand off to the engineering team with well-organized context.
- Write and maintain tests for the code you ship.
- Communicate technical findings clearly to customers in plain language when a support issue needs it.
- Maintain internal support and engineering documentation as you learn the product.
- Identify patterns in support tickets that point to recurring bugs or product gaps, and turn them into engineering tickets.
- 1-2 years of professional software development experience.
- Working proficiency in JavaScript/TypeScript, with some exposure to React or Next.js.
- Comfortable writing and debugging backend code in Node.js.
- Able to read and write SQL queries against a production database.
- Clear, professional written communication-comfortable explaining technical issues to both engineers and non-technical customers.
- Systematic debugging approach: reproducing issues, isolating root cause, documenting findings.
- Direct experience with Next.js and NestJS specifically.
- Exposure to MongoDB or other document databases.
- Prior experience in a technical support, QA, or help-desk role alongside development work.
- Familiarity with AWS (ECS, CodeBuild/CodeDeploy) or CI/CD pipelines.
- Experience with SaaS products in a legal, compliance, or document-heavy domain.
- Exposure to LLM APIs (OpenAI, Anthropic) or AI-integrated features.
Next.js (Vercel) NestJS (AWS ECS Fargate) PostgreSQL (Supabase) MongoDB Atlas Mailgun GitHub
Benefits
Competitive salary
Employer-sponsored health insurance
Voluntary dental and vision
401(k) retirement plan
Flexible PTO
Remote work flexibility