Senior Project Manager
Livonia, MI · Remote
We proudly deliver our expert services through the SGS name and trusted specialized brands ... NOTE TO CANDIDATES - This is a 100% remote opportunity. Our Livonia, MI laboratory is looking for a ...
Senior Project Manager
Livonia, MI · Remote
We proudly deliver our expert services through the SGS name and trusted specialized brands ... NOTE TO CANDIDATES - This is a 100% remote opportunity. Our Livonia, MI laboratory is looking for a ...
Remote Bottle Service information
What is remote bottle service?
Remote bottle service is a hospitality offering where guests can order bottles of alcohol and related services from a venue, such as a nightclub or lounge, without being physically present. This service is often facilitated through online platforms or apps, allowing customers to pre-purchase bottles, mixers, and even reserve tables or VIP experiences for future visits or to send to others. Some venues also offer virtual events or parties where bottle service is delivered to guests' homes, providing a nightclub experience remotely. This trend has grown in popularity as a way to enjoy premium service and exclusive experiences from the comfort of one’s own home.
What are the key skills and qualifications needed to thrive as a remote bottle service professional?
To thrive as a Remote Bottle Service professional, you need experience in hospitality, strong organizational skills, and knowledge of beverage offerings, typically supported by previous service roles or hospitality training. Familiarity with point-of-sale (POS) systems, reservation platforms, and online communication tools is often required. Exceptional customer service, attention to detail, and the ability to multitask are essential soft skills for exceeding client expectations in a virtual environment. These abilities ensure smooth service delivery, customer satisfaction, and efficient remote operations in the hospitality industry.
How does teamwork and communication function in a remote bottle service role?
In a remote bottle service position, strong communication and collaboration skills are essential since you’ll coordinate with teammates virtually to manage orders, client preferences, and event timelines. You may work closely with sales, event coordinators, and delivery staff through messaging platforms and video calls. Staying organized, providing quick updates, and proactively addressing client needs are key to ensuring seamless service and positive guest experiences, even when working remotely.
What is the difference between Remote Bottle Service vs Remote Waitstaff?
| Aspect | Remote Bottle Service | Remote Waitstaff |
|---|---|---|
| Credentials | Customer service experience, possibly alcohol service certification | Customer service experience, food and beverage knowledge |
| Work Environment | Luxury events, private parties, online platforms | Restaurants, events, online platforms |
| Industry Usage | Nightlife, entertainment, hospitality | Hospitality, events, catering |
| Search & Comparison Intent | Roles involving alcohol service remotely | Roles involving food and beverage service remotely |
Remote Bottle Service and Remote Waitstaff both involve customer service in the hospitality industry but differ mainly in the type of service provided. Remote Bottle Service focuses on alcohol delivery and premium customer experiences, often in nightlife or private events, while Remote Waitstaff may handle food and beverage orders in a broader range of settings. Understanding these differences helps job seekers find roles aligned with their skills and certifications.
Is remote bottle service a good job?
Remote bottle service is a job that involves managing and delivering bottle service orders remotely, often requiring strong communication skills and familiarity with digital platforms. It can offer flexible hours but may have limited earning potential compared to in-person roles and often requires specific training or certifications. Job satisfaction depends on individual preferences for remote work and customer interaction.
What are the most commonly searched types of Bottle Service jobs in Michigan?
The most popular types of Bottle Service jobs in Michigan are:
Full-time
Re-posted 7 days ago
Job description
Company Description
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.
Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust - enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).
Job Description
NOTE TO CANDIDATES - This is a 100% remote opportunity.
Our Livonia, MI laboratory is looking for a Senior Project Manager to join their Client Services team specifically focusing on our Federal Programs!
A Senior Project Manager is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. This role is responsible for managing a significant portfolio of primarily premier clients and clients with complex needs and technical requirements. The Sr. Project Manager is expected to build strong working relationships with our clients and technical staff. The Sr. Project Manager is deeply involved with project management process refinement and training within the team. This role is responsible for guiding successful, on-time completion of the clients' project beginning with the first contact (i.e. request for quote, bottle kits, etc.), through the lab (i.e. analytical details, status, etc., to the final deliverables and invoicing. The Sr. Project Manager manages a dedicated portfolio of high profile clients with high annual analytical spend. The Sr. Project Manager will work within a functional group consisting of a Project Manager Assistant and Project Managers. The Sr. Project Manager is expected to become familiar with the complexities of their own projects and the ongoing work within their group. The Sr. Project Manager will also be responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements. The Sr. Project Manager will also be responsible for training and delegating tasks to the Project Manager Assistants.
Job functions:
- Acts a the main point of contact/client services representative for a dedicated list of of high profile clients with high annual analytical spend.
- Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing.
- Responsible for training the PM I and/or PM II on high-level, technical aspects of project management and environmental regulatory requirements, and delegating tasks to the Project Manager Assistants.
- Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties.
- Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects.
- Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline.
- Responsible for keeping all accounts project managed and up to date and accurate.
- Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager.
- Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful, including: NPDES. SW-846.
- Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc.
- Reviews project data and invoicing for accuracy and completeness before sending final reports to the client.
- Participates in offsite and/or virtual client meetings as coordinated with the Sales team.
- Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.
- Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth.
- Establishes and set up laboratory protocols for the execution of complex or atypical analytical and reporting requirements.
Qualifications
- Associates' degree or equivalent industry experience (Required)
- Minimum of 5 year experience as a Project Manager (Required)
- Experience with High Volume Clients or Complex PM work (Required)
- Bachelor's degree in Environmental Science, Biology, Chemistry, or a related field (Preferred)
- 3+ years of experience as a Client Project Manager II (Preferred)
- Advanced oral and written communications skills (Required)
- Self-initiative and Resource Utilization (Required)
- Advanced English language, reasoning, and mathematical skills (Required)
- Advanced computer skills (Required)
- Excellent attention to detail (Required)
- Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required)
- Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required)
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.