We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian ... This is a fully remote opportunity for candidates with excellent communication skills, strong ...
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian ... This is a fully remote opportunity for candidates with excellent communication skills, strong ...
Remote Bilingual French information
See Raleigh, NC salary details
$9.58 - $10.94
1% of jobs
$10.94 - $12.30
3% of jobs
$12.30 - $13.66
6% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$13.66 - $15.02
20% of jobs
The median wage is $16.24 / hr.
$15.02 - $16.38
21% of jobs
$16.38 - $17.74
20% of jobs
$18 is the 75th percentile. Wages above this are outliers.
$17.74 - $19.10
14% of jobs
$19.10 - $20.46
5% of jobs
$20.46 - $21.82
3% of jobs
$21.82 - $23.18
3% of jobs
$23.18 - $24.54
2% of jobs
$9
$16
$24
How much do remote bilingual french jobs pay per hour?
As of Jun 11, 2026, the average hourly pay for remote bilingual french in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.22 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities for a Remote Bilingual French position?
In a Remote Bilingual French role, your daily responsibilities usually involve communicating with French-speaking clients or customers via phone, email, or chat, resolving inquiries, troubleshooting issues, or processing requests. You may also be required to document interactions in company systems, collaborate with internal teams to solve complex cases, and sometimes translate documents or information as needed. The work is often structured around set shifts, but offers flexibility depending on the employer. You’ll need to manage your time well and stay self-motivated, as you’ll often be working independently while remaining accessible to your team virtually. Regular team meetings or check-ins via video conferencing are common to maintain collaboration and keep everyone aligned on goals and updates.
What is a Remote Bilingual French job?
A Remote Bilingual French job is a position that requires fluency in both French and another language, typically English, while working from a remote location. These roles are often found in customer service, translation, sales, or technical support. Employees communicate with clients, customers, or colleagues in French while performing job-specific tasks online. Strong language skills, cultural awareness, and proficiency with digital communication tools are typically required.
What are the key skills and qualifications needed to thrive in the Remote Bilingual French position, and why are they important?
To excel as a Remote Bilingual French professional, you need fluent proficiency in both French and English, along with relevant experience or education in your field of work, such as customer service, sales, or technical support. Familiarity with digital communication tools like CRM platforms, video conferencing software, and email systems is often required. Strong interpersonal skills, cultural sensitivity, and self-motivation are valuable soft skills that help you stand out in this position. These abilities enable effective communication, remote collaboration, and high productivity when working with diverse Francophone customers and colleagues.
What are the most commonly searched types of Bilingual French jobs in Raleigh, NC? The most popular types of Bilingual French jobs in Raleigh, NC are:
What are popular job titles related to Remote Bilingual French jobs in Raleigh, NC? For Remote Bilingual French jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual French jobs in Raleigh, NC look for? The top searched job categories for Remote Bilingual French jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Bilingual French jobs? Cities near Raleigh, NC with the most Remote Bilingual French job openings:
$13/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience