Support Specialist
Portland, OR · Remote
... such as barcode scanners, thermal printers, mobile computing solutions and ID card printing ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...
Support Specialist
Portland, OR · Remote
... such as barcode scanners, thermal printers, mobile computing solutions and ID card printing ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...
Remote Barcode Scanning information
See Portland, OR salary details
$13.77 - $14.67
2% of jobs
$14.67 - $15.57
11% of jobs
$16.48 is the 25th percentile. Wages below this are outliers.
$15.57 - $16.48
11% of jobs
$16.48 - $17.38
17% of jobs
The median wage is $17.78 / hr.
$17.38 - $18.29
19% of jobs
$18.29 - $19.19
14% of jobs
$19.32 is the 75th percentile. Wages above this are outliers.
$19.19 - $20.09
7% of jobs
$20.09 - $21
8% of jobs
$21 - $21.90
3% of jobs
$21.90 - $22.80
3% of jobs
$22.80 - $23.71
4% of jobs
$13
$18
$23
How much do remote barcode scanning jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for remote barcode scanning in Portland, OR is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.62 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a remote barcode scanning specialist, and why are they important?
To excel as a Remote Barcode Scanning Specialist, attention to detail, accuracy, and basic computer literacy are essential, often coupled with a high school diploma or equivalent. Familiarity with barcode scanning devices, inventory management software, and cloud-based data entry platforms is typically required. Strong organizational skills, reliability, and effective communication set top performers apart in this role. These skills ensure efficient, error-free data processing and seamless coordination with distributed teams or supply chains.
What is remote barcode scanning?
Remote barcode scanning is the process of using digital tools, such as mobile apps or online platforms, to scan and process barcodes from a distance, without needing to be physically present at the location of the items. This role typically involves using a smartphone, tablet, or a computer with a webcam to scan barcodes for inventory management, data entry, or product verification. Remote barcode scanning is commonly used in industries like retail, logistics, and warehousing to improve efficiency and accuracy. Workers in this job may need to ensure data integrity, troubleshoot scanning issues, and sometimes communicate with team members or clients remotely.
What are some common challenges faced by remote barcode scanning professionals, and how can they be overcome?
Remote barcode scanning professionals often encounter challenges such as inconsistent internet connectivity, difficulty with low-quality or damaged barcodes, and managing communication across distributed teams. To overcome these, it's important to use reliable scanning software, maintain a stable internet connection, and stay proactive in reporting technical issues promptly. Frequent communication with team members and clear documentation of scanned inventory also help maintain workflow efficiency and minimize errors.
What is the difference between Remote Barcode Scanning vs Remote Data Entry?
| Aspect | Remote Barcode Scanning | Remote Data Entry |
|---|---|---|
| Required Skills | Attention to detail, familiarity with scanning devices, basic computer skills | Typing speed, accuracy, data management skills |
| Work Environment | Warehouse or retail settings, using scanners | Home or office, using computers |
| Certifications | None typically required, but some familiarity with inventory systems helps | None usually required, but proficiency in data software is beneficial |
| Industry Usage | Logistics, retail, manufacturing | Administrative, healthcare, finance |
Remote Barcode Scanning involves using scanning devices to track inventory or products, often in warehouse or retail environments, while Remote Data Entry focuses on inputting data into systems from home or office. Both roles require accuracy and computer skills but differ in work setting and specific tasks.
What are popular job titles related to Remote Barcode Scanning jobs in Portland, OR? For Remote Barcode Scanning jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Barcode Scanning jobs in Portland, OR look for? The top searched job categories for Remote Barcode Scanning jobs in Portland, OR are:
Job description
Support Specialist
Location: Portland, Oregon
Who we are:
At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we think big, we enable what's next by leveraging our knowledge of what's possible today. Join a team where complexity doesn't mean confusion but rather a deep dive into understanding, surfacing with clear options and recommendations.
About the Role:
As a Support Specialist, you'll be the first point of contact for customers reaching out to our support team. You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode scanners, thermal printers, mobile computing solutions and ID card printing technology. This position requires strong technical aptitude, a proactive mindset, and a dedication to delivering excellent customer service from initial contact to resolution or escalation.
Who we are looking for:
We're looking for a service-driven, detail-oriented team member who thrives in a fast-paced environment. You enjoy solving problems, communicating with customers, and continuously building your technical skills. You're dependable, adaptable, and take pride in owning issues through resolution. The ideal candidate has prior experience in a help desk or technical support role and is confident managing multiple cases with professionalism and care.
What You'll Do
- Serve as the primary contact for incoming support phone calls and email tickets
- Troubleshoot and resolve basic technical issues related to supported hardware and software
- Accurately document all customer interactions in our case management system (NetSuite)
- Escalate more complex issues to Support Specialist II when appropriate
- Deliver positive and professional communication in all customer interactions
- Maintain case compliance and schedule adherence based on assigned support hours
- Participate in ongoing technical training and process improvements
Qualifications & Skills
- 1+ years of experience in technical support or help desk role
- Strong troubleshooting and problem-solving skills
- Excellent verbal and written communication skills
- High attention to detail with strong documentation habits
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)
- Ability to work independently in a structured, remote environment
Physical Demands
This is a fully remote, desk-based position. You must have a dedicated home office setup with a stable high-speed internet connection. The role requires extended periods of sitting, working on a computer, and using a headset and other standard office equipment.
About Barcodes
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
1994