Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. What You'll Get to Do
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
New
Wausau, WI · Remote
$15 - $20.25/hr
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you. Responsibilities What You ...
New
$5.34 - $9.33
0% of jobs
$9.33 - $13.32
0% of jobs
$13.32 - $17.32
0% of jobs
$17.32 - $21.31
0% of jobs
$21.31 - $25.30
0% of jobs
$25.30 - $29.29
0% of jobs
$30.33 is the 25th percentile. Wages below this are outliers.
$29.29 - $33.29
96% of jobs
$33.29 - $37.28
0% of jobs
$37.28 - $41.27
0% of jobs
$41.27 - $45.26
1% of jobs
$45.26 - $49.25
3% of jobs
$5
$33
$49
As a Remote Amex Customer Care Professional, your day often involves assisting card members via phone, chat, or email with account inquiries, billing questions, and dispute resolutions. You’ll use specialized software and secure systems to verify identity, troubleshoot issues, and process transactions while adhering to company policies. The role is highly collaborative, with frequent interactions between team members and supervisors through virtual meetings and messaging platforms. You’ll need to manage multiple priorities, work independently, and stay updated on new policies or promotions to best serve card members. This dynamic environment offers continuous learning opportunities and the chance to develop valuable skills for career advancement within American Express.
To thrive as a Remote American Express (Remote Amex) Customer Care Professional, you need excellent customer service skills, attention to detail, and prior experience in call centers or customer support roles. Familiarity with CRM platforms, secure communication systems, and internal Amex databases is typically required, along with strong computer literacy. Superior verbal communication, active listening, and problem-solving abilities help set candidates apart. These skills are vital for consistently delivering high-quality support and resolving card member issues efficiently in a virtual environment.
A Remote Amex job refers to a work-from-home position with American Express, typically in customer service, travel consulting, sales, or fraud prevention. These roles allow employees to assist customers, process transactions, and provide support while working remotely. Amex provides necessary training and equipment to ensure employees can perform efficiently from home.
$15 - $20.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
6.2
Based on 59 frontline employees who took The Breakroom Quiz
33rd of 70 rated call and contact centers
About the Role
Are you someone who enjoys connecting with people, uncovering their needs, and helping them find the right solutions?
As a Sales Associate, you'll engage with customers through inbound and outbound interactions, helping them evaluate products and services while delivering an exceptional customer experience. You'll combine consultative selling, relationship building, and problem-solving to create value for customers and drive results. You'll receive the training, tools, and support needed to succeed while working in a fast-paced, performance-driven environment from the comfort of your home.
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you.
What You’ll Get to Do
Handle inbound and outbound sales calls while delivering a positive customer experience
Present products, services, and promotional offers using approved scripts or customized presentations based on customer needs
Build rapport, answer questions, address concerns, and overcome objections to help customers make informed purchasing decisions
Accurately collect, verify, and update customer information in company systems
Maintain expert knowledge of products, pricing, promotions, and upsell opportunities
Meet and exceed sales goals, quality standards, and productivity expectations to maximize bonus opportunities
Document customer interactions and escalate complex issues when appropriate
What You Need
Required
High school diploma or GED
Flexibility to work weekends and varying schedules as needed
Reliable high-speed internet service through a wired broadband provider (minimum 100 Mbps download / 20 Mbps upload); cellular hotspots and wireless-only connections are not permitted
Dedicated private workspace with a door that can be closed and secured during working hours
Comfortable using multiple systems and web-based tools, including Microsoft Office
Ability to participate on camera for meetings and training
Ability to read scripts aloud clearly, accurately, and with proper enunciation
Strong communication and customer service skills
Ability to navigate customer conversations with confidence and professionalism
Comfortable working in a fast-paced, goal-driven environment
Ability to maintain accuracy while managing multiple tasks
Preferred Qualifications
Previous sales, customer service, retail, or call center experience
Experience meeting performance or productivity goals
Bilingual skills (English, Spanish, French, or other languages, depending on program needs)
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
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MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.
Marketing
10,000+ Employees
Alpharetta, GA, US
1974
