2

Remote Amex Jobs in Michigan (NOW HIRING)

$84K - $157K/yr

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success ...

Remote Amex information

See Michigan salary details

$4

$29

$42

How much do remote amex jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote amex in Michigan is $29.08, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $27.64 per hour, depending on experience, location, and employer.

What does a remote Amex customer care professional do?

As a Remote Amex Customer Care Professional, your day often involves assisting card members via phone, chat, or email with account inquiries, billing questions, and dispute resolutions. You’ll use specialized software and secure systems to verify identity, troubleshoot issues, and process transactions while adhering to company policies. The role is highly collaborative, with frequent interactions between team members and supervisors through virtual meetings and messaging platforms. You’ll need to manage multiple priorities, work independently, and stay updated on new policies or promotions to best serve card members. This dynamic environment offers continuous learning opportunities and the chance to develop valuable skills for career advancement within American Express.

What are the key skills and qualifications needed for a remote Amex position?

To thrive as a Remote American Express (Remote Amex) Customer Care Professional, you need excellent customer service skills, attention to detail, and prior experience in call centers or customer support roles. Familiarity with CRM platforms, secure communication systems, and internal Amex databases is typically required, along with strong computer literacy. Superior verbal communication, active listening, and problem-solving abilities help set candidates apart. These skills are vital for consistently delivering high-quality support and resolving card member issues efficiently in a virtual environment.

What is a Remote Amex?

A Remote Amex job refers to a work-from-home position with American Express, typically in customer service, travel consulting, sales, or fraud prevention. These roles allow employees to assist customers, process transactions, and provide support while working remotely. Amex provides necessary training and equipment to ensure employees can perform efficiently from home.

What are the most commonly searched types of Amex jobs in Michigan? The most popular types of Amex jobs in Michigan are:
What cities in Michigan are hiring for Remote Amex jobs? Cities in Michigan with the most Remote Amex job openings:
Infographic showing various Remote Amex job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 15% In-person, and 85% Remote job distribution, with an average salary of $60,490 per year, or $29.1 per hour.

$84K - $157K/yr

Full-time

Medical, Retirement

Posted 11 days ago


Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.

What You'll Do
  • Collaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and long-term business plans and other key strategies for program development and maturity.

  • Aggregate, analyze and communicate client feedback to support future product development initiatives

  • Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia

  • Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan

  • Provide support to sales and implementations to ensure a successful program launch

  • Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

What We're Looking For
  • Experience in account management, online booking tool, Corporate Travel industry a plus.

  • Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel

  • Ability to analyze data and make strategic recommendations

  • Comfortable working under pressure

  • Welcomes the challenge of a fast-paced changing environment

  • Demonstrated ability to understand, market and support online product

  • Ability to create, manage and deliver high caliber action plans

  • Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience

  • Ability to recognize changes in customer behaviors and take appropriate actions

  • Excellent time management, organizational and multi-tasking skills

  • Ability to travel 25-30%

Due to business needs, candidates based in Eastern timezone preferred

Location

Ohio, United States

The US national base salary range for this position is from

$84,700.00 - $157,300.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!