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Remote Adjuster Jobs in Springfield, IL (NOW HIRING)

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Remote Adjuster information

See Springfield, IL salary details

$31.2K

$64.4K

$97.1K

How much do remote adjuster jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote adjuster in Springfield, IL is $64,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a Remote Adjuster?

A Remote Adjuster is a professional who evaluates insurance claims from a remote location, rather than visiting sites in person. They review documents, photos, videos, and other evidence submitted digitally to assess the extent of damage or loss. Remote Adjusters communicate with claimants, policyholders, and other parties via phone, email, or video calls to gather necessary information and resolve claims efficiently. This role often requires strong analytical, communication, and technology skills to ensure accurate and fair claim settlements.

What is the difference between Remote Adjuster vs Claims Examiner?

AspectRemote AdjusterClaims Examiner
Required CredentialsAdjuster license, insurance knowledgeClaims handling certification, insurance background
Work EnvironmentRemote, insurance companies, adjusting firmsRemote or office-based, insurance companies, third-party administrators
Industry UsageInsurance claims adjustment, property/casualtyClaims review, verification, and decision-making

Remote Adjusters and Claims Examiners both work in the insurance industry, often remotely. Adjusters focus on assessing damages and determining claim payouts, requiring licensing and hands-on evaluation skills. Claims Examiners review claims for accuracy and compliance, often requiring claims handling certifications. While their roles overlap in insurance claims processing, their specific responsibilities and credentials differ, making each suited for different career paths within the insurance sector.

What companies hire remote claims adjusters?

Remote claims adjusters are hired by insurance companies, third-party claims organizations, and independent adjusting firms. Major insurers and specialized adjusting firms often offer remote positions that require knowledge of claims processing, insurance policies, and relevant certifications. These roles typically involve evaluating claims, negotiating settlements, and working with digital tools from home.

How much do remote adjusters make?

Remote adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for large insurers can earn over $80,000 per year. Compensation may also include bonuses or incentives based on performance and productivity.

How do Remote Adjusters typically collaborate with on-site teams and clients during the claims process?

Remote Adjusters often rely on technology to maintain effective communication with both on-site teams and clients. They use video calls, digital documentation platforms, and real-time chat tools to gather necessary information, review evidence, and provide updates throughout the claims process. Establishing clear lines of communication and being proactive in addressing questions or concerns is crucial for maintaining trust and ensuring claims are processed efficiently, despite working remotely. Strong organizational skills and familiarity with collaboration software are valuable assets in this role.

Is claim adjusting a dying field?

Claim adjusting remains a stable profession, especially as insurance companies continue to require claims to be processed and investigated. The growth of remote work and digital tools has expanded opportunities for remote adjusters, making it a viable career option in the insurance industry.

How to become a remote adjuster?

To become a remote adjuster, typically you need to complete a state-specific licensing or certification process, which may involve passing an exam and gaining relevant insurance knowledge. Strong communication skills, attention to detail, and proficiency with claims management software are also important for success in a remote environment.

What Does a Remote Adjuster Do?

As a remote adjuster, you travel to sites to investigate insurance claims. Since this is a “remote” role, you do not have an office, so you work from home to complete paperwork and other duties. You review property damage and gather additional information to determine insurance coverage and payout. You may review police reports, collect photographs and statements, interview witnesses, and consult with professionals to understand the events that occurred and the damage obtained. A remote adjuster also assists with negotiations of how much the insurance company must pay. You may handle a variety of claims, including home, automobile, and life insurance.

What are the key skills and qualifications needed to thrive as a Remote Adjuster, and why are they important?

To thrive as a Remote Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, digital communication tools, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help set top performers apart in this role. These skills ensure accurate and timely claims resolution, superior customer service, and compliance with regulatory standards.
More about Remote Adjuster jobs
What are popular job titles related to Remote Adjuster jobs in Springfield, IL? For Remote Adjuster jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Adjuster jobs? Cities near Springfield, IL with the most Remote Adjuster job openings:
Remote Adjuster jobs near you
Infographic showing various Remote Adjuster job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $64,365 per year, or $30.9 per hour.
Field Auto Claims Adjuster - Springfield, IL

Field Auto Claims Adjuster - Springfield, IL

Allstate

Springfield, IL • On-site, Remote

$49K - $63K/yr

Full-time

Posted 17 days ago

Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 562 frontline employees who took The Breakroom Quiz

214th of 299 rated insurance

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Job Description Summary
In this role, you will leverage your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software, strong negotiation and time management skills, and a customer-focused approach to delivering an exceptional claims experience.

National General Insurance is seeking a Field Auto Claims Estimator to support our Kentucky region. Join our high-performing auto claims team where your estimating expertise, customer focus, and negotiation skills shape every outcome. The candidate must be currently located within a 100-mile radius of the service areas: Springfield, IL, Peoria, IL and East St. Louis, MO. Candidates living in Springfield, IL and East St. Louis, MO are welcomed as long as they can travel throughout the region to support our customers. Depending on business needs, some work may be field-based, while some may be remote.

Key Responsibilities

Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities

Possesses a deep understanding of the content of all policy types written by the company

Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

This job does not have supervisory duties.

#LI-SC1

Skills

Auto Insurance Claims, Business Acumen, Business Management, Claims Resolution, Critical Thinking, Financial Analysis, Negotiation, Quality Management

Compensation

Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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