Saint Cloud, MN · Remote
$14 - $20/hr
Applications ONLY accepted on laptops or desktop computers! Omni Platform Overview - Click HERE TO REVIEW BEFORE starting your application! Overview: Omni supports many clients in a variety of ...
Saint Cloud, MN · Remote
$14 - $20/hr
Applications ONLY accepted on laptops or desktop computers! Omni Platform Overview - Click HERE TO REVIEW BEFORE starting your application! Overview: Omni supports many clients in a variety of ...
$11.18 - $13.21
2% of jobs
$13.21 - $15.24
8% of jobs
$16.88 is the 25th percentile. Wages below this are outliers.
$15.24 - $17.27
18% of jobs
$17.27 - $19.30
21% of jobs
The median wage is $19.37 / hr.
$19.30 - $21.34
16% of jobs
$22.90 is the 75th percentile. Wages above this are outliers.
$21.34 - $23.37
13% of jobs
$23.37 - $25.40
8% of jobs
$25.40 - $27.43
6% of jobs
$27.43 - $29.46
3% of jobs
$29.46 - $31.49
3% of jobs
$31.49 - $33.53
1% of jobs
$11
$21
$33
A Remote 911 Dispatcher is responsible for answering emergency calls, assessing situations, and dispatching the appropriate emergency services, all while working from a remote location. They use specialized software and communication tools to coordinate with police, fire, and medical personnel. Strong multitasking, problem-solving, and communication skills are essential for handling high-pressure situations effectively. Remote dispatchers typically undergo training to ensure they follow protocols and respond appropriately to emergencies.
Working as a remote 911 dispatcher can present challenges such as managing high-stress situations without in-person team support and maintaining uninterrupted focus in a home environment. To address these challenges, agencies typically provide robust virtual training, ongoing access to supervisors, and digital communication channels for real-time team coordination. Dispatchers may also participate in regular online briefings and wellness check-ins to foster collaboration and well-being. Having a quiet, dedicated workspace and reliable internet connection are key to ensuring effective performance and minimizing distractions while handling critical calls.
To thrive as a Remote 911 Dispatcher, you need excellent communication skills, strong attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent and specialized emergency dispatch training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and relevant certifications like Emergency Medical Dispatcher (EMD) are also important. Outstanding multitasking, active listening, and empathy help you excel in managing urgent situations and supporting individuals in distress. These skills are vital to accurately assess emergencies, prioritize responses, and coordinate critical services while working remotely.
Saint Cloud, MN • Remote
$14 - $20/hr
Other
Medical, Retirement, PTO
Posted 11 days ago
Applications ONLY accepted on laptops or desktop computers!
Omni Platform Overview - Click HERE TO REVIEW BEFORE starting your application!
Overview:
Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services.
If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
Schedule:
⏰ Majority of available hours are during weekdays and daytime
🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation)
Earnings & Revenue:
💵 Earnings vary by client, ranging from $14 to $20 per hour
📞 Revenue is determined by your phone status when assisting customers
🤑 Additional incentives can be available based on Omni and client minimum targets
Must-Have Skills for Successful Contractors:
💬 Exceptional written and verbal communication skills
✅ Proven track record in customer service and delivering outstanding customer care
🧐 Attention to detail with strong problem-solving skills
🤗 Friendly, empathetic tone, and professional demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted)
🎧 Wired USB headset with microphone for clear communication
💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client
🖥️ Operating system of Windows 11 (some clients may accept AppleOS)
👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted)
🤳Smart phone needed for daily authentication.
Additional equipment may be needed - check client specific details for more info
Work Environment Requirements:
🤫 Quiet and dedicated work area
⌨️ No Background Noise
Unapproved Locations:
Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
Sourced by ZipRecruiter
Strategic planning consulting services
51 - 200 Employees
Englewood, CO, US
2016