Shotblast Operator
Newton, KS · Remote
$15.50 - $20.25/hr
Shotblast Operator Weir Esco Newton, MS Onsite 4/10s 3rd Shift Sun- Wed 7:00 pm - 05:15 am Purpose ... remote (working option) #LI-AB1 (Recruiter personal
Shotblast Operator
Newton, KS · Remote
$15.50 - $20.25/hr
Shotblast Operator Weir Esco Newton, MS Onsite 4/10s 3rd Shift Sun- Wed 7:00 pm - 05:15 am Purpose ... remote (working option) #LI-AB1 (Recruiter personal
Shotblast Operator
Newton, KS · Remote
$15.50 - $20.25/hr
Shotblast Operator Weir Esco Newton, MS Onsite 4/10s 3rd Shift Sun- Wed 7:00 pm - 05:15 am Purpose ... remote (working option) #LI-AB1 (Recruiter personal
Shotblast Operator
Newton, KS · Remote
$15.50 - $20.25/hr
Shotblast Operator Weir Esco Newton, MS Onsite 4/10s 3rd Shift Sun- Wed 7:00 pm - 05:15 am Purpose ... remote (working option) #LI-AB1 (Recruiter personal
Remote 311 Operator information
What are Remote 311 Operators?
Remote 311 Operators are customer service professionals who handle non-emergency municipal service inquiries and requests from the public, typically working from home or another remote location. They assist citizens by providing information about city services, logging complaints, and directing residents to appropriate departments. Using phone, email, or online chat, Remote 311 Operators help ensure residents get timely support for issues like trash collection, street repairs, and public safety concerns. This role requires strong communication skills, familiarity with municipal services, and the ability to use digital customer service platforms.
What are some typical challenges faced by Remote 311 Operators, and how can they be managed effectively?
Remote 311 Operators often encounter challenges such as handling a high volume of calls during peak times, addressing a wide range of non-emergency issues, and working with callers who may be frustrated or upset. To manage these effectively, operators rely on strong communication skills, a calm demeanor, and detailed knowledge of municipal services and protocols. Many organizations provide comprehensive training and support, as well as clear resources and escalation procedures to help operators deliver accurate information and maintain a positive experience for callers.
What are the key skills and qualifications needed to thrive as a Remote 311 Operator, and why are they important?
To thrive as a Remote 311 Operator, you need excellent customer service skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and municipal information databases is typically required. Outstanding verbal communication, patience, and attention to detail help operators efficiently handle diverse inquiries and de-escalate challenging situations. These skills are crucial for delivering accurate information, supporting community needs, and ensuring a positive public service experience.
What is the difference between Remote 311 Operator vs Remote Customer Service Representative?
| Aspect | Remote 311 Operator | Remote Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require specific certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Government call centers, emergency response centers, municipal offices | Corporate call centers, retail, service industries |
| Industry Usage | Public sector, municipal services | Private sector, various industries |
| Job Focus | Handling city or municipal inquiries, service requests, emergency calls | Assisting customers with product or service issues, inquiries, support |
While both roles involve answering calls and assisting customers remotely, a Remote 311 Operator primarily handles municipal and public service inquiries, often related to city services or emergencies. In contrast, a Remote Customer Service Representative typically supports private sector clients with product or service-related questions. The credentials and work environments overlap, but the focus and industry usage differ significantly.
What are popular job titles related to Remote 311 Operator jobs in Kansas? For Remote 311 Operator jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote 311 Operator jobs in Kansas look for? The top searched job categories for Remote 311 Operator jobs in Kansas are:
What cities in Kansas are hiring for Remote 311 Operator jobs? Cities in Kansas with the most Remote 311 Operator job openings:
$15.50 - $20.25/hr
Full-time
Posted 12 days ago
Job description
Shotblast Operator
Weir Esco
Newton, MS
Onsite
4/10s
3rd Shift Sun- Wed 7:00 pm - 05:15 am
Purpose of Role: The Shotblast Operator is responsible for checking the hardness of castings and ensure they meet the Manufacturing and Inspection Instructions (MII) requirements. The operator must directly follow MII and/or work instructions to correctly load parts and is responsible for quarantining parts that require weld repair. The operator is responsible for safely loading and removing manually or using proper equipment/aid. Operator will also be required to visually inspect each casting for obvious defects and separate by pattern and part. The operator may be asked to perform other jobs within or outside the department.
Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge - but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
Focus Area: Attain LOTO (Lock out tag out) certification
Focus Area: Collect PVR data
Focus Area: Use of hand tools and hoist to move parts weighting 1500 lbs
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
- High school diploma/GED
- Must be able to read, write perform math and have good communication skills
- Must be able to walk, bend, stand for 90% of the shift
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Compensation: (Where compensation on the job posting is required)
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#esco or #minerals (division) #LI-remote (working option) #LI-AB1 (Recruiter personal #)