On a weekly basis, you'll check in on open issues with our product and engineering teams, tracking ... Expected to be part-time/30 hours weekly * Remote #LI-AT2 Petco Animal Supplies, Inc. is an Equal ...
On a weekly basis, you'll check in on open issues with our product and engineering teams, tracking ... Expected to be part-time/30 hours weekly * Remote #LI-AT2 Petco Animal Supplies, Inc. is an Equal ...
Part Time Web Developer information
See Columbia, SC salary details
$15.57 - $20.22
3% of jobs
$20.22 - $24.87
3% of jobs
$24.87 - $29.52
12% of jobs
$31.76 is the 25th percentile. Wages below this are outliers.
$29.52 - $34.17
15% of jobs
$34.17 - $38.82
16% of jobs
The median wage is $39.35 / hr.
$38.82 - $43.47
14% of jobs
$43.47 - $48.12
11% of jobs
$49.16 is the 75th percentile. Wages above this are outliers.
$48.12 - $52.77
11% of jobs
$52.77 - $57.42
8% of jobs
$57.42 - $62.07
5% of jobs
$62.07 - $66.72
3% of jobs
$15
$41
$66
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Petco rating
5.7
Based on 628 frontline employees who took The Breakroom Quiz
456th of 722 rated retailers
Job description
Want to help pets live their best lives?
We're proud to be where the pets go and where thepet peoplego. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing,Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
- Pet First - Protect & Empower.All pets shouldLive their Best Life.We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun - Connect & Bond.OurPassionfor pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.
- Let's Go! Own & Commit.We are stronger asOne Petco team.We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be"where the pets go"to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are29,000+strong and together we nurture the pet-human bond in more than1,500Petco stores across the U.S., Mexico and Puerto Rico,250+Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we foundedPetco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately7 million animalsthrough in-store adoption events.
About Petco Love Lost
Petco Love Lost is a national lost and found pet network helping reunite pets with their families. Our platform connects pet owners, shelters, and Good Samaritans to bring lost pets home. To date, we've helped facilitate over 250,000 reunions and counting.
About the Role
We're looking for a detail-oriented, compassionate Customer Support Coordinator to help keep our platform running smoothly and our users supported. This role is critical to the day-to-day health of Petco Love Lost - you'll be monitoring user activity, responding to inquiries, flagging issues, and helping ensure a safe and trustworthy experience for pet owners across the country.
This role requires availability on at least 1-2 weekend days.
What You'll Do
On a daily basis, you'll monitor incoming user messages and support tickets, responding promptly and escalating issues as needed. You'll keep a close eye on platform health - flagging data issues, reviewing user accounts, and playing an active role in maintaining a safe and trustworthy experience for every user on the platform. You'll also manage ongoing text and email communications with users, keeping interactions organized and documented.
On a weekly basis, you'll check in on open issues with our product and engineering teams, tracking progress and helping prioritize what needs attention. You'll also assist with creating content and assets to support platform operations.
What We're Looking For
Strong attention to detail - a lot of this work involves catching things others might miss
Clear, professional written communication
Comfortable managing multiple ongoing tasks and queues independently
Follows established processes carefully, especially in sensitive situations
Reliable and self-directed; able to stay on top of recurring responsibilities without heavy supervision
A genuine care for animals and the people who love them
Experience in animal welfare is a plus, but not required
Logistics
Must be available at least 1-2 weekend days
Expected to be part-time/30 hours weekly
Remote #LI-AT2
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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About Petco
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
San Diego, CA, US
Year founded
1965