Part Time Rinker Materials Jobs (NOW HIRING)

Lab Monitor, PT
Posted on 5/22/2026
Accepting applications
About this position
The part-time lab monitor is responsible for monitoring the central computer help desk in the Rinker Technology Center during second shift. The position is responsible for handling requests for technical assistance by students, faculty and staff and handling such in a timely fashion to provide excellent customer service while under minimal supervision. The typical schedule for this role is Sunday 3pm to 11pm and Monday through Wednesday 5pm to 11pm during the academic year (Fall and Spring terms). The schedule during the summer months is Monday through Friday, 12pm to 5pm.
ESSENTIAL FUNCTIONS

1. Respond to requests for technical assistance via phone, email and in-person from all campus constituents such as students, employees and vendors. Including, but not limited to:
   • Referring users to other information sources (handouts, manuals, websites)
   • Providing general help with computer operations and software features
   • Helping with special campus supported software packages
   • Managing password resets as necessary and appropriate
2. Help campus constituents troubleshoot a variety of technical issues for various hardware and software including but not limited to mobile devices, laptops, computers, Microsoft suite, Adobe suite, and college-specific systems such as email, network, or the Portal.
3. Document reported issues to communicate to level 2 or 3 technical staff for higher level assistance as needed.
4. Submit or help user submit technical request tickets for technical issues beyond lab monitors area of expertise.
5. Develops and maintains positive working relationships with technology staff and communicates relevant information which impacts faculty, staff and students.
6. Remains competent and current through self-directed professional reading, professional contacts with colleagues, and attending training and/or courses required by the Lab Manager or ITS Director.
7. Ensures that the knowledge required to provide computer lab support is current by learning new hardware and software capabilities when they become adopted for use by the College.

SECONDARY FUNCTIONS

1. Contact vendors when appropriate for assistance with systems.
2. Monitor incidents reported to help desk queue to ensure timely completion.
3. Contributes to the success of the department by performing all other duties as needed to drive the vision, fulfill the mission, and abide by the values of the College.

About our ideal candidate
EDUCATION AND WORK EXPERIENCE

1. High School diploma required
2. Equivalent work experience required.
3. Higher Education experience preferred.
4. Help desk or similar experience preferred.
5. Demonstrated capability of resolving problems for a variety of customer bases while working under minimal supervision.
6. Excellent interpersonal, problem solving and communication skills, both verbal and written.
7. Ability to work effectively in a collaborative team environment and interact with a wide range of users including students, faculty and staff.
8. Ability to deal with sensitive information with confidentiality and tact is extremely necessary.
9. Ability to manage multiple tasks and priorities as well as be flexible to manage and incorporate change is necessary.
10. The ability to resolve problems in all phases of systems management while working under minimal supervision.

PHYSICAL DEMANDS

1. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
2. Must have sufficient mobility to connect cables which may require climbing ladders or working under desks.
3. Must possess visual acuity sufficient for installation and repair of microcomputers and peripherals, as well as to inspect physical facility conditions. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
4. Must be able to frequently move freely about campus to deliver materials.
5. Position may require working long hours at a computer.
6. Regularly required to work in small spaces for equipment set-up.

WORKING CONDITIONS

1. Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
2. While performing the duties of this job, the employee is exposed to the typical office environment. The work area is adequately lighted, heated or cooled, and ventilated.
3. Work is largely sedentary.
4. The noise level in the work environment is usually minimal.
5. The scope of the job occasionally requires work at night and on weekends to complete jobs.

About us
The College's health and wellness plans along with generous paid time-off benefits are in addition to rewarding employee benefits such as the tuition grant and 403(b) plan.
The employee tuition grant is a remarkable benefit that covers the cost of 100% of the College's tuition for dependent children of faculty and staff who have been employed with the college fulltime for one year. Employees can also take advantage of the benefit for themselves.
The Defined Contribution Retirement Plan is a 403(b) plan in which the college automatically contributes 7% of the eligible employee's earnings into a retirement fund whether the employee chooses to participate or not. The account has a comprehensive investment portfolio and allows the employee to control their investment choices. At 6 years of service, the employer contribution amount is elevated to 10%. Employees can choose to participate through pre-tax payroll deductions when ready!
Florida Southern College is committed to diversity and inclusion in hiring, campus life, and intellectual engagement and welcomes applications from all interested candidates. The college actively seeks a wide variety of candidates and enthusiastically looks to diversify our workforce.
Florida Southern College has a strong commitment to the principles of equal employment opportunity. The college recruits, hires, trains, transfers, promotes and compensates individuals and makes all personnel decisions without regard to race, color, religion, age, sex, sexual orientation, national origin or ancestry, marital status, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, in accordance with applicable law.
As the oldest private college in Florida, Florida Southern College is a nationally recognized liberal arts institution located in Lakeland, enrolling approximately 3,500 students across more than 70 undergraduate and graduate programs. The College is known for its strong student-to-faculty ratio and its emphasis on engaged learning, providing students with hands-on experiences that prepare them for meaningful careers and lives of leadership and service. Florida Southern is home to the world's largest single-site collection of Frank Lloyd Wright architecture and competes in NCAA Division II athletics, with a distinguished record of national championships. Consistently ranked among the top regional institutions in the South by U.S. News & World Report and recognized by The Princeton Review, Florida Southern equips students to lead lives of positive and consequential impact through dynamic, engaged learning in its iconic setting and beyond.
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