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Postal annex

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Retail Sales Associate

San Jose, CA · On-site

$17.85 - $20/hr

As a Part-Time Customer Service Associate at Postal Annex, a family-owned packing/ shipping and printing store, you will play a crucial role in providing exceptional customer service to clients ...

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Part Time Postal Annex information

What is the difference between Part Time Postal Annex vs Part Time Postal Clerk?

AspectPart Time Postal AnnexPart Time Postal Clerk
CredentialsMinimal; often requires basic customer service skillsHigh school diploma; may need postal certifications
Work EnvironmentRetail setting within Postal Annex storesPost office environment, handling mail and customer service
Employer & IndustryPostal Annex retail locations, part of postal servicesUnited States Postal Service or similar postal agencies
Job DutiesAssisting customers, selling postal products, managing shipmentsSorting mail, selling stamps, assisting customers at counters

Both roles involve customer service and postal product handling, but Part Time Postal Annex positions are typically retail-focused within Postal Annex stores, while Part Time Postal Clerks work directly in post offices managing mail and postal transactions.

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Part Time Postal Annex jobs near you
Infographic showing various Part Time Postal Annex job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Sales Associate

Postal annex

San Jose, CA • On-site

$17.85 - $20/hr

Part-time

Posted 12 days ago

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Job description

As a Part-Time Customer Service Associate at Postal Annex, a family-owned packing/ shipping and printing store, you will play a crucial role in providing exceptional customer service to clients seeking


  • packaging, shipping, and related services.
  • Your friendly demeanor, attention to detail, and problem-solving skills will contribute to the overall success of the store and ensure a positive experience for our customers.
    Must be able to lift 30+ lbs. and feel comfortable using computers, printers and copy/ fax machine (with training provided).
    Must be able to pass background check and drug test .

Key Responsibilities:

Customer Assistance & Shipping Expertise::

  • Assist customers in selecting appropriate packaging materials, shipping options, and related services based on their needs.
  • Provide information about shipping rates, delivery times, and tracking procedures.
  • Knowledgeably explain the various shipping methods available (e.g., express, ground, international) and their associated features.
  • Assist customers in completing shipping forms, labels, and customs documentation accurately.

Packaging Services:

  • Skillfully pack and prepare items for shipping, ensuring they are secure, protected, and meet shipping regulations.
  • Offer advice on proper packaging techniques to customers, aiming to minimize the risk of damage during transit.

Operational Tasks:

  • Maintain a clean, organized, and well-stocked store environment.
  • Handle cash transactions, process payments, and maintain accurate records of sales and transactions.
  • Assist with inventory management, restocking shelves, and maintaining adequate supplies of packaging materials.

Customer Communication:

  • Provide timely and accurate updates to customers about their shipments, including tracking information and delivery estimates.
  • Follow up with customers on delayed or problematic shipments, keeping them informed about the resolution process.

Qualifications and Requirements:

  • High school diploma or equivalent.
  • Must be willing and able to become a Notary
  • Previous customer service experience is preferred.
  • Strong communication skills, both verbal and written.
  • Detail-oriented with a focus on accuracy.
  • Basic computer skills for data entry and using shipping software.
  • Ability to lift and move packages of varying sizes and weights.
  • Flexibility in working hours, including weekends and evenings.
  • Familiarity with shipping carriers and their services is a plus.

Working Conditions:

  • The role involves standing, walking, and lifting throughout the shift.
  • Interaction with a diverse range of customers and personalities.
  • Fast-paced and dynamic environment, especially during peak shipping periods.