Join a Team That Puts People First
At
Team Automotive, exceptional customer service doesn't end when a vehicle leaves our service drive. We believe every interaction is an opportunity to build trust, strengthen relationships, and create customers for life.
We're looking for a
Service Administrator who is organized, personable, and passionate about providing outstanding customer care. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team that values both its customers and its employees.
Our culture is built around four core values:
- Own It! - Take responsibility, follow through, and make every customer interaction count.
- Lead with Love - Treat customers and teammates with kindness, patience, and respect.
- Do the Right Thing - Act with honesty and integrity in every conversation and every task.
- Grow or Die - Be willing to learn, improve, and contribute to a culture of continuous growth.
If these values describe you, we'd love to meet you.
What You'll Do
As a Service Administrator, you'll play an important role in supporting our Service Department and ensuring every customer receives an exceptional ownership experience.
Responsibilities include:
- Follow up with customers after their service visit to ensure they had an outstanding experience.
- Contact customers regarding previously declined maintenance or repair recommendations.
- Answer incoming dealership phone calls and direct customers to the appropriate department.
- Schedule service appointments, including recall repairs and appointments received through our website and OnStar.
- Assist with tracking and managing rental vehicles through the OnTrac system.
- Help maintain accurate customer records and appointment information.
- Support the service advisors and management team with administrative tasks as needed.
- Deliver friendly, professional customer service with every interaction.
What We're Looking For
- Excellent communication and customer service skills.
- Positive attitude and a genuine desire to help others.
- Strong organizational skills with the ability to manage multiple tasks.
- Comfortable using computers and learning dealership software.
- Professional phone etiquette.
- Attention to detail and strong follow-through.
- Ability to work independently while supporting a team.
- Previous customer service, receptionist, administrative, or dealership experience is preferred but not required.
- Dependable attendance and a strong work ethic.
Why Join Team Automotive?
- Starting pay of $16.00 per hour.
- Part-time schedule with opportunities to grow within the company.
- Supportive team environment focused on collaboration and success.
- Ongoing training and professional development.
- Opportunity to build a long-term career with a growing automotive organization.
- Employee discounts on vehicles, parts, and service.
- A workplace where your contributions are recognized and appreciated.
Be the Voice Behind an Exceptional Customer Experience 
