The Part-time Tech Support Specialist is a call center-based role responsible for handling inbound ... in the automotive locksmith or key programming industry. * Strong technical skills, with the ...
The Part-time Tech Support Specialist is a call center-based role responsible for handling inbound ... in the automotive locksmith or key programming industry. * Strong technical skills, with the ...
Part Time Locksmith information
See Illinois salary details
$12.58 - $14.57
2% of jobs
$14.57 - $16.56
3% of jobs
$16.56 - $18.55
7% of jobs
$20.46 is the 25th percentile. Wages below this are outliers.
$18.55 - $20.54
13% of jobs
$20.54 - $22.53
10% of jobs
$22.53 - $24.52
11% of jobs
The median wage is $25.25 / hr.
$24.52 - $26.51
12% of jobs
$26.51 - $28.50
17% of jobs
$28.57 is the 75th percentile. Wages above this are outliers.
$28.50 - $30.49
15% of jobs
$30.49 - $32.48
7% of jobs
$32.48 - $34.47
3% of jobs
$12
$25
$34
How much do part time locksmith jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Part Time Locksmith, and why are they important?
What are some common challenges faced by part-time locksmiths, and how can they be managed?
What does a part time locksmith do?
What is the difference between Part Time Locksmith vs Full Time Locksmith?
| Aspect | Part Time Locksmith | Full Time Locksmith |
|---|---|---|
| Certifications | Typically requires locksmith license and basic certifications | Requires the same certifications, often with additional specialized training |
| Work Environment | Flexible hours, often on-call or project-based | Standard full-time hours, steady schedule |
| Employer & Industry Usage | Freelance or part-time roles in security companies or independent work | Full-time employment with locksmith companies or security firms |
Part Time Locksmiths usually work flexible hours, often on a freelance basis, requiring the same basic certifications as full-time locksmiths. Full Time Locksmiths work regular hours with steady employment. Both roles involve similar skills and industry standards, but differ mainly in hours and employment structure.

$22 - $23/hr
Part-time
Posted 5 days ago
Job description
Position Summary: The Part-time Tech Support Specialist is a call center–based role responsible for handling inbound and outbound customer calls focused primarily on key programming support, along with troubleshooting and guiding repairs of key cutting and key programming machines. The Specialist works with customers by phone, and email to diagnose issues, walk customers through programming procedures, and coordinate machine repair when needed.
This position works part-time, 4 days per week:
Sunday 9-5
Mon 12-4
Friday 12-4
Saturday 9-5
Key Responsibilities:
- Assist AKG customers via phone, email, and chat with key programming questions — including transponder, remote, and smart key programming procedures — and troubleshoot issues with key cutting and key programming machines.
- Diagnose and resolve programming errors, key/vehicle compatibility issues, and machine faults, offering quick and effective solutions over the phone whenever possible.
- Walk customers through user-serviceable repairs over the phone, and coordinate with the in-house repair team when a machine must be sent in for service.
- Coach customers on routine maintenance, calibration, and best practices for their key cutting and programming machines to help them avoid future issues.
- Work with machine and software vendors to resolve manufacturer warranty issues and to keep customers current on firmware, software, and vehicle database updates.
- Collaborate with other departments, such as warehouse and sales, to ensure smooth operations and customer satisfaction.
- Stay current on automotive key programming developments — new vehicle platforms, transponder and smart key technologies, and machine firmware releases — to provide accurate, up-to-date support.
Education and Experience Required:
- High school diploma or equivalent.
- 2+ years of experience in customer service.
- Proficient in computer software systems including MS Office and MS Excel.
- Working knowledge of customer relationship management (CRM) and call center / ticketing systems.
- Ability to sit at a workstation and handle a high volume of calls throughout the shift.
Preferred Skills and Abilities:
- Proven experience in technical support in a call center or help desk environment, preferably in the automotive locksmith or key programming industry.
- Strong technical skills, with the ability to troubleshoot key cutting and key programming machines and a working understanding of automotive transponder, remote, and immobilizer systems.
- Excellent communication skills and the ability to explain technical concepts clearly to customers.
- Ability to work under pressure in a call queue environment and handle multiple customer issues simultaneously.
- Familiarity with key cutting and key programming equipment (e.g., Triton, Futura, MVP Pro, AutoProPad, or similar) is a plus.
- A proactive and customer-focused attitude with a strong problem-solving mindset.
Job Type: Part-time
Expected Hours:
Sunday 9-5
Mon 12-4
Friday 12-4
Saturday 9-5
Pay: $22-23/hour
Comprehensive benefits package offered.
Must be authorized to work in the United States on a full-time basis
About Automotive Keys Group
Sourced by ZipRecruiter
Industry
Wholesale
Company size
201 - 500 Employees
Headquarters location
Vernon Hills, IL, US
Year founded
2021