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Panerai Jobs in Reston, VA (NOW HIRING)

Richemont

Client Advisor - Tysons

Mclean, VA · On-site

$24 - $26/hr

Client Advisor - Tysons Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with ...

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Panerai information

What are the key skills and qualifications needed to thrive as a watchmaker at Panerai?

To thrive as a Watchmaker at Panerai, you need expertise in horology, precision craftsmanship, and a formal qualification in watchmaking such as WOSTEP or an equivalent diploma. Familiarity with specialized tools like lathes, timing machines, and Panerai's proprietary movements is typically required. Exceptional attention to detail, patience, and problem-solving skills set outstanding watchmakers apart. These competencies are crucial for maintaining Panerai’s high standards of quality and ensuring customer satisfaction with luxury timepieces.

What are Panerai watches?

Panerai watches are luxury timepieces produced by Officine Panerai, an Italian watch manufacturer known for their distinctive design and history of supplying precision instruments to the Italian Navy. Founded in Florence in 1860, Panerai combines Italian design with Swiss watchmaking expertise. Their watches are recognized for their large cases, legible dials, and robust construction, making them popular among collectors and enthusiasts. Panerai offers several iconic models, such as the Luminor and Radiomir.

What can I expect in terms of team collaboration when working at Panerai, especially in roles related to sales or boutique operations?

At Panerai, team collaboration is a key aspect of daily operations, particularly in boutique and sales roles. Employees regularly work together to create a seamless luxury experience for clients, sharing product knowledge and coordinating on customer service initiatives. Team members participate in joint training sessions and often support one another during high-traffic periods or special events. Open communication and a strong sense of camaraderie are encouraged, fostering an environment where everyone contributes to achieving both individual and collective goals.

What is the difference between Panerai vs Watchmaker?

AspectPaneraiWatchmaker
Required CredentialsWatchmaking certifications, horology trainingWatchmaking certifications, horology training
Work EnvironmentLuxury watch manufacturing, high-end boutiquesWatch repair shops, manufacturing facilities
Employer & IndustryLuxury watch brands, high-end retailWatch companies, repair centers
Common Search & ComparisonYesYes

Both Panerai and watchmakers require horology certifications and work within the luxury watch industry. While Panerai specializes in designing and manufacturing luxury watches, watchmakers often focus on repairing, maintaining, and assembling watches across various brands. The roles overlap in skills and environment but differ in focus: Panerai emphasizes product design and brand identity, whereas watchmakers concentrate on technical repair and servicing.

What job categories do people searching Panerai jobs in Reston, VA look for? The top searched job categories for Panerai jobs in Reston, VA are:
What cities near Reston, VA are hiring for Panerai jobs? Cities near Reston, VA with the most Panerai job openings:
Panerai jobs near you
Infographic showing various Panerai job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Client Advisor - Tysons

Richemont

Mclean, VA • On-site

$24 - $26/hr

Other

Re-posted 19 days ago

Richemont rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Client Advisor - Tysons

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.

Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.

Sales
  • Consistently achieve/exceed monthly and yearly turnover and KPI's targets set by Boutique Manager and management.
  • Support in achieving/exceeding Boutique overall target
  • Actively participate to the briefings and contribute to the development of the Boutique performance.
  • Welcome and handle customers' requests, lead and manage all steps of the sale following Panerai Selling Ceremony.
  • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.
  • Identify and customer's needs to suggest and promote products accordingly.
Brand & Products Knowledge
  • Know the Maison's products, their availabilities, the delivery status, the brand's DNA and history and be able to share it with customers.
  • Develop a good understanding of competition and luxury industry through self-learning and trainings.
  • Actively participate to all brand's training sessions.
Boutique Operations & Maintenance
  • As brand ambassador, always show an impeccable presentation, according to our guidelines.
  • Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…).
  • Manage the boutique's daily business (boutique opening/closing, inventory, repairs process…).
  • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…).
  • Assist with special projects when needed.
Client Relationship Management
  • Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI's targets.
  • Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives.
  • Applies CRM relational strategy as per Headquarters' guidelines
  • Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events.
Customers Service
  • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale.
  • Ensure seamless customers experience when handling SAV requests
  • Ensure customers' requests are followed up and solved in due time (call back…).
  • Client Advisor can perform other duties as determined by Boutique Manager.
Key Performance Indicators
  • Individual sales target
  • Transformation rate
  • Average Price
  • CRM KPI's (data quality and volume…)
  • Mystery Shopping
Qualifications
  • Minimum of 2 years in the luxury retail industry, in a sales function.
  • Strong sense of luxury service and aesthetics.
  • Fluent in English, additional language skills are a plus.
  • Result and action oriented.
  • Strong selling skills.
  • Team player with good interpersonal competences and empathy.
  • Curious and self-motivated, with excellent customer service mindset.
  • Strong attention to detail with ability to handle multiple tasks simultaneously.
  • Excellent communicator, able to develop a network.
  • Excellent computer skills.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Expected Pay Range: $24 - $26 HourlySalary will be determined based on relevant skills and experience.

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