Overnight Protocol Officer Jobs in Rochester, MN

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer in Rochester, MN, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a premier hotel and resort location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this unarmed role, you will support guests, staff, and property operations while reflecting a caring culture, teamwork, reliability, and integrity in a dynamic environment.

Position Type: Full Time

Pay Rate: $22.65 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting observations and reporting issues to site leadership as needed.
• Conduct regular and random patrols throughout hotel and resort grounds, including lobbies, hallways, parking areas, and perimeter locations, noting unusual activity and helping to deter unwanted behavior.
• Monitor access points, visitor activity, and common areas to help support orderly operations and address security-related concerns in accordance with post instructions.
• Assist with emergency situations, alarms, and/or service calls by following established protocols and communicating clearly with guests, staff, and local responders when appropriate.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.