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On Call Ubeo Jobs (NOW HIRING)

UBEO

Field Service Technician

Los Angeles, CA · On-site

Available to work shifts, standby and on-call as required * Perform other activities that support UBEO BUSINESS SERVICES and our service organization Contacts Internal: Exempt, Non-Exempt External:

All JobsOn Call Ubeo Jobs

On Call Ubeo information

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$10

$17

$25

How much do on call ubeo jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for on call ubeo in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does an On Call Ubeo do?

An On Call Ubeo typically refers to a flexible, as-needed position within UBEO, a company specializing in business technology solutions such as copiers, printers, and managed IT services. In this role, individuals may be called in to assist with tasks like equipment setup, troubleshooting, customer support, or delivery of office technology. On Call Ubeo staff often help fill in during busy periods or employee absences, providing essential support to ensure smooth business operations. This position can offer valuable experience in office technology and customer service, with the flexibility of working only when needed.

How does the on-call structure work for an On Call Ubeo position, and what should candidates expect regarding scheduling and workload?

In an On Call Ubeo role, work assignments are typically based on immediate operational needs, meaning your schedule may vary week to week. You may be contacted on short notice to fill in for absent team members or to meet sudden increases in workload. Flexibility and availability are crucial, as you might be expected to respond to calls during evenings or weekends. This dynamic environment offers exposure to different tasks and teams, which can be beneficial for developing new skills and advancing within the organization.

What is the difference between On Call Ubeo vs On Call Customer Support Specialist?

AspectOn Call UbeoOn Call Customer Support Specialist
CredentialsTypically requires customer service experience, basic technical skillsUsually requires customer service or support certifications, technical knowledge
Work EnvironmentRemote or on-site, flexible hours, primarily customer interactionRemote or on-site, focused on resolving customer issues
Industry UsageUsed in tech, retail, and service sectorsCommon in tech, telecommunications, and service industries

Both roles involve assisting customers, but On Call Ubeo often emphasizes flexible, on-demand support with a focus on specific platforms, while On Call Customer Support Specialist may involve more technical troubleshooting and broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as an On Call Ubeo employee, and why are they important?

To thrive as an On Call Ubeo employee, you generally need strong organizational abilities, attention to detail, and a basic understanding of office operations, often supported by a high school diploma or equivalent. Familiarity with office equipment, document management software, and scheduling tools is typically required. Excellent communication, reliability, and adaptability are crucial soft skills in this role. These skills and qualities ensure efficient workflow support, timely response to business needs, and seamless collaboration within the organization.
What are the most commonly searched types of Ubeo jobs? The most popular types of Ubeo jobs are:
What job categories do people searching On Call Ubeo jobs look for? The top searched job categories for On Call Ubeo jobs are:
On Call Ubeo jobs near you

Field Service Production Technician (FSPT)

UBEO

Pleasanton, CA • On-site

$16.90 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

UBEO rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

97th of 428 rated business services

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Production Technician (FSPT) to join our team in Pleasanton, CA.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
PurposeThis is an allocated position reserved for our most advanced and certified technicians. The position manages a territory assignment of primarily high volume production machines with a high degree of troubleshooting ability and is capable of handling both the hardware and software associated with these units. The individual is responsible for the timely and cost-effective maintenance and repair of production equipment and for promoting and maintaining a high level of customer satisfaction with UBEO BUSINESS SERVICES customers, thereby influencing the sales of our office equipment and print solutions.
Responsibilities
  • Specializes in the repair of high-volume segment 5 and 6 as well as wide format
  • Specializes in the repair of all pre and post equipment attached to production product
  • Able to perform basic installation and repair of all connectivity related products
  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
  • Is a master of communication and keeps the customer and our sales partners informed of any equipment issues
  • Utilizes and adheres to all published escalation guides. Utilizes all resources to achieve targeted performance results including both internal and manufacturer
  • Completes technical training on new equipment as required
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth
  • Effectively executes territory management, administrative, call management, and escalation procedures
  • Effectively manages large parts and supply inventory with a high degree of accuracy
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
  • Complete all administrative aspects of the job on time and error-free
  • Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
  • Always exhibits a professional appearance
  • Available to work shifts, standby, and on-call as required
  • Perform other activities that support UBEO BUSINESS SERVICES and our service organization

SupervisionSupervised
ContactsInternal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job-Related Dimensions
  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Business skills
  • Communications - verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up

Qualifications
  • High School or GED
  • Associate Degree or equivalent technical training
  • Successful completion of:
    • A+ Certification (or equivalent experience)
    • 2+ year experience supporting general line equipment
    • Strong Computer literacy
    • 5+ years industry experience

Physical Demands & Work Environment
  • Ability to operate a motor vehicle for travel to client sites
  • Ability to stand/walk for prolonged periods at times
  • Ability to lift 50+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility. Submit your resume to Human Resources today!
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Remuneration for this role: $16.90 - $35.00 per hour. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

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