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Metrotown Jobs (NOW HIRING)

Burnaby - Metrotown Office Galleria (L182) * Campbell River Claim Services (L233) * Chilliwack Customer Services (L202) * Courtenay Claim Services (L205) * Dawson Creek Claims (L254) * Duncan Claim ...

Burnaby - Metrotown Office Galleria (L182) * Campbell River Claim Services (L233) * Chilliwack Customer Services (L202) * Courtenay Claim Services (L205) * Dawson Creek Claims (L254) * Duncan Claim ...

Metrotown information

What types of roles and work environments are typically available at Metrotown shopping centre?

Metrotown offers a wide variety of employment opportunities, ranging from retail associates and customer service representatives to facility maintenance and management positions. Depending on the role, you might work directly with customers on the sales floor, provide support behind the scenes, or assist with mall operations and events. The work environment is usually fast-paced, especially during weekends and holiday seasons, and emphasizes teamwork and strong communication skills. Employees often have opportunities to collaborate with staff from other stores or departments, and there are chances for advancement within larger retail chains or mall management for those who demonstrate strong performance.

What is a Metrotown?

Metrotown jobs refer to employment opportunities located in or around the Metrotown area, which is a major commercial and retail hub in Burnaby, British Columbia, Canada. These jobs span various sectors including retail, hospitality, food services, administration, and professional services, often centered around the Metropolis at Metrotown shopping mall and nearby offices. Due to its accessibility and vibrant business district, Metrotown offers a wide range of positions for entry-level to experienced professionals.

What are the key skills and qualifications needed to thrive as a Metrotown?

Metrotown is not a job title, but rather the name of a major shopping center and neighborhood in Burnaby, British Columbia. Please provide a valid professional occupation for a relevant answer.

What is the difference between Metrotown vs Retail Associate?

AspectMetrotownRetail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic sales skills
Work EnvironmentShopping mall, retail stores, fast-pacedRetail stores, customer-facing, fast-paced
Employer & Industry UsageShopping malls, retail chains, hospitalityRetail stores, department stores, boutiques
Common Search & ComparisonYesYes

Metrotown typically refers to a shopping mall or retail hub, while a Retail Associate is a frontline employee working within retail stores or malls like Metrotown. Both roles involve customer service and sales, but Metrotown is a location, whereas Retail Associate is a job title. Understanding this difference helps job seekers find relevant opportunities or roles within the retail industry.

More about Metrotown jobs
What cities are hiring for Metrotown jobs? Cities with the most Metrotown job openings:
What states have the most Metrotown jobs? States with the most job openings for Metrotown jobs include:
Infographic showing various Metrotown job openings in the United States as of July 2026, with employment types broken down into 51% Full Time, 46% Part Time, and 3% Contract. Highlights an 100% Physical job distribution.

Other

Posted 8 days ago


Job description

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don't hesitate to contact accessibility_services@icbc.com, as we are committed to ensuring a seamless and accessible experience for all candidates.

Closing date: August 10

ACTION! Location Preferences: To ensure our hiring team knows which locations you want to be considered for, you must update your preferences on the Location Preferences table by clicking here: Location Preferences. This is a separate step and preferences must be selected/updated before the posting closes in order to be captured in your application - you will be considered for only those locations that you have selected. Please note that all ICBC locations will appear on the Location Preferences table, however you may apply only to the locations that are listed on this posting. Please review the list carefully before making your selections.

This is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered.

 

Position Highlights

This is an opportunity for current Support & Recovery Specialists who are seeking a location change - this posting is open to current Support & Recovery Specialists only.

 

In this role, you will build trusting relationships with customers in a fast paced, shared case management environment.  In addition to providing customers with treatment and benefits options, you will also assess customer's baseline level of function, proactively facilitate the delivery of accident benefits to customers, set recovery goals, implement return-to-function plans and identify recovery milestones.

Your natural empathy and well-developed communication skills will aid you in supporting your customers throughout their recovery journey, identifying their needs while also managing their expectations. Your demonstrated skills in building and maintaining relationships with a variety of stakeholders will enable you to collaborate effectively with Claims Specialists, external health care professionals and others.

Support & Recovery Specialists work at a single office location, working with customers primarily over the phone.

PLEASE NOTE:

  • The purpose of this posting is to allow changes in assigned location for employees whose primary, regular role is Support & Recovery Specialist. Only applicants whose current primary, regular role is Support & Recovery Specialist will be considered for this lateral posting.
  • The employer shall bear no cost associated with facilitating employee movement as a result of this mass posting. As such, successful candidates will not be entitled to moving expenses further to 20.08 of the Collective Agreement.

This is a mass lateral posting and we anticipate filling potential vacancies at the listed locations:

  • Abbotsford Claim Services (L222)
  • Burnaby - Metrotown Office Galleria (L182)
  • Campbell River Claim Services (L233)
  • Chilliwack Customer Services (L202)
  • Courtenay Claim Services (L205)
  • Dawson Creek Claims (L254)
  • Duncan Claim Services (L234)
  • Kamloops Claim Services (L244)
  • Kelowna Claim Services (L245)
  • Maple Ridge Claim Services (L285)
  • Nanaimo Claim Services (L231)
  • Penticton Claim Services (L271)
  • Prince George Claims & Driver Licensing (L242)
  • Quesnel Claims Services (L253)
  • Richmond Claim Services (L218)
  • Salmon Arm Claims (L364)
  • Surrey - Guildford Corporate Centre - 6th Floor (L176600)
  • Trail Claim Services (L247)
  • Vancouver - 5th & Cambie (L265)
  • Vernon Claim Services (L286)
  • Victoria Claim Services (L269)

 

These positions report to various Managers within the Department.

Please watch for your email confirmation once you have submitted your application. If you do not receive a confirmation within 4 hours of submission, please contact the People Service Centre immediately.

Continue your career with us:

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you are reliable and dependable, we encourage you to apply for this exciting opportunity. Continue your career as part of our talented and diverse team, as we work together to create an insurance system we can all be proud of.  

Work arrangements defined: 

  • Hybrid 8 - you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.  Please note there are updates to the hybrid model, starting September. This role will be moving to 2 days per week in office.

Job Profile

For more detail on this job please view the job profile by clicking on the link: Job Profile Search