Ldtc In Jobs in Texas (NOW HIRING)

Position Information

SUMMARY

The primary function of this position is to assist veterans and their dependents in obtaining all federal and state veteran benefits for which they may be eligible. This position will be located at the Downtown Lubbock Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist Veterans and their eligible dependents in the application process for federal and state benefits.

Verify eligibility for veteran benefits and certify courses to the VA using their software.

Verify eligibility for Hazlewood benefits and process awards.

Maintain up-to-date knowledge on federal and state veteran benefit requirements.

Work closely with other departments to ensure all VA requirements are met.

Assist students/parents in person, by email, and by phone.

Other duties as assigned by the Assistant Director of Financial Aid.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities.
LANGUAGE SKILLS

Ability to read and comprehend complex policies and procedures directives and correspondence pertaining to veteran benefit programs. Ability to adjust current workflow processes to accommodate new procedures pertaining to personnel, technical procedures, and governmental regulations with limited notice. Ability to effectively communicate information in one-to-one and small groups situations. Ability to effectively present information and respond to questions from faculty, students and general public. Ability to write routine job-related correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work autonomously, and meet fixed deadlines. Find and correct errors without instruction from supervisor.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this posting are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

Associate's degree or higher preferred

High School graduate or equivalent required

Knowledge of VA educational benefits preferred

Previous experience in higher education is desirable.

COMPUTER SKILLS

Personal computer skills including knowledge of current Microsoft Windows Operating Systems and Microsoft Office Suites is required. Must have the ability and desire to learn new software as needed. Word processing and database management skills are a necessity.

Posting Detail Information

Open until filled