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Iqor Jobs (NOW HIRING)

iQuor

Bilingual Collections Agent.

East Hartford, CT · On-site

$16/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Customer Service Agent

Buffalo, NY · On-site

$16.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Customer Service Representative

Charlotte, NC

$21/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Director of Communications

Nashville, TN · On-site

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Supervisor Customer Care Services

Charlotte, NC · On-site

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Call Center Representative

Charlotte, NC · On-site

$14.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Supervisor Customer Care Services

Charlotte, NC · On-site

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Customer Service Representatives

Charlotte, NC

$15.75 - $21.25/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Supervisor Facilities

Meridian, MS · On-site

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Call Center Representative

Charlotte, NC

$14.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Customer Service Agent

Buffalo, NY · On-site

$16.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Customer Service Agent

Buffalo, NY · On-site

$16.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Call Center Collections Representative

Allentown, PA · On-site

$15.25 - $19.75/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

iQuor

Call Center Collections Representative

Allentown, PA · On-site

$15.25 - $19.75/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

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Iqor information

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$12

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$27

How much do iqor jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for iqor in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is iQor and what does the company do?

iQor is a global business process outsourcing (BPO) company that provides customer service, technical support, and accounts receivable management solutions to businesses. They partner with clients across various industries, including technology, healthcare, retail, and telecommunications, to handle customer interactions and back-office processes. iQor uses advanced technology and analytics to improve customer experiences and drive operational efficiency. The company operates contact centers in multiple countries and employs thousands of customer service professionals worldwide.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at iQor, and why are they important?

To thrive as a Customer Service Representative at iQor, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation.

What types of career advancement opportunities are available for employees working at iQor?

Employees at iQor can look forward to a variety of career advancement opportunities, including promotions to supervisory, management, or specialized roles within operations, customer service, IT, and training departments. The company often promotes from within and offers ongoing training programs to help staff develop new skills. Advancement may depend on performance, tenure, and demonstrated leadership abilities. Team members are encouraged to participate in internal job postings and leadership development programs to further their careers.

What is the difference between Iqor vs Customer Service Representative?

AspectIqorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require call center experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, remote or on-site, handling collections, debt recovery, or customer supportCall centers, retail, or office settings providing customer support
Employer & Industry UsageDebt collection, customer support, BPO companiesRetail, telecom, banking, and service industries

Iqor roles typically focus on debt collection, customer support, or BPO services, requiring similar credentials as Customer Service Representatives. While both work in call centers and customer-facing environments, Iqor positions often involve specialized tasks like debt recovery. Customer Service Representatives generally handle a broader range of customer inquiries across various industries. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Iqor jobs
What job categories do people searching Iqor jobs look for? The top searched job categories for Iqor jobs are:
Iqor jobs near you
Infographic showing various Iqor job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 85% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $42,959 per year, or $20.7 per hour.

Bilingual Collections Agent.

iQuor

East Hartford, CT • On-site

$16/hr

Full-time

Posted 12 days ago

Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Pay $16/hr
Responsibilities:
  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with energy and enthusiasm to customers.
  • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Meet department productivity and quality standards.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients products and services.

Skills Requirements:
  • Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred.
  • Must have ability to work independently and in a team environment.
  • Problem solving skills.
  • Ability to maintain accuracy and production standards.
  • Predictable and consistent attendance is an essential function of this position.
  • You have the flexibility to work any shift, including nights and especially weekends.

Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Consistent attendance is an essential function of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

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