Job DescriptionUnder the direction of the Manager, this position is responsible for developing, enhancing and proactively managing Bank of Hawaii's (Bank) Community Reinvestment Act (CRA), Home Mortgage Disclosure Act (HMDA) and small business lending (1071) programs. This position consults with business unit managers to ensure compliance management components are established and implemented for appropriate business functions across the company in the areas of governance, quality, reporting, analytics, and issue management.
Responsibilities- Manages the Bank's CRA, HMDA and 1071 programs, including establishing a framework for an Outstanding CRA rating, with input from senior management of lending, investment and service delivery divisions. Provides guidance for HMDA, CRA and 1071 regulatory reporting to assigned businesses. Monitors quality of data within assigned units, through testing to ensure effective data risk management. Oversees the combination of multiple units' CRA, HMDA and 1071 data and filing of annual regulatory data submissions on behalf of Bank. Analyzes large data sets to derive business insights and trends. Maintains ongoing communication with business unit managers to implement program goals.
- Manages the reporting requirements for the programs, including preparing reports for review by the board of directors and executive management or their delegates, as appropriate. Prepares reports and correspondence for the CRA Task Forces and CRA Advisory Committee, including scheduling meetings, agendas, minutes and other necessary documentation.
- Prepares CRA self-assessments, which analyzes, summarizes and communicates the bank's small business, consumer and HMDA lending performance as it relates to CRA, as well as the Bank's qualified CRA service and investment activities. Research CRA information/data concerning income levels, housing activity, demographic trends and other factors that affect bank lending programs. Stays apprised of general economic conditions and trends impacting community development/non-profit projects and activities. Maintains and documents Bank of Hawaii CRA public disclosure files.
- Ensures policies, procedures, forms and training meet all new and amended regulatory requirements and deadlines, including assessment area definition, data collection, and reporting and availability of CRA notices and public files. Directs the development of all program-related training for the company.
- Manages the Federal Reserve Bank examination activities, including but not limited to, responding to examiner questions/requests and ensuring required documentation in support of the Bank's program activities, including CRA lending, service, and investment activities, are accurate and well-supported. Consults with legal counsel, regulatory agencies, vendors and compliance organizations, as needed.
- Manages employees, independent contractors, student assistants, student interns, or other individuals including staffing, compensation, performance management, training and development, succession planning and affirmative action. Responsible for the timely and effective management of Human Resources forms and documents relevant to immediate staff.
- Performs all other miscellaneous responsibilities and duties as assigned.
Qualifications- Bachelor's degree preferably in business or related area from an accredited institution, or equivalent business and/or business credit experience.
- Minimum 10 years of extensive work experience in banking, audit or regulatory compliance with at least 5 years managing programs or projects and the proven ability to quickly put structure and guidance in place to deliver results. Supervisory or management experience. Experience in banking or financial services industry preferred.
- Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
- Strong analytical skills and demonstrated ability to operate at a strategic level. Inquisitive, critical thinker with business risk awareness, attention to detail, sound judgment and decision-making ability. Ability to communicate well across all levels of the organization, with excellent written and verbal communication skills. Highly motivated, analytical, innovative, adaptive and a self-starter. Highly organized and capable of dealing with multiple, complex projects simultaneously that may require restructuring due to shifting demands, unforeseen events and changing priorities. Excellent teamwork, interpersonal and conflict resolution skills. Ability to work with limited direction from management. Able to work flexible hours including holidays, weekends and evenings as needed or assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.
