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Join Our Team as a HHS - Digital Fingerprint Site Specialist!

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?:

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA + HRA

Position Overview:

Perform daily badging and credentialing operations.

Key Responsibilities:

• Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
• Correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
• Enroll, issue, and activate numerous types of identification cards
• Perform certificate rekey, pin reset, and card update activities
• Perform card custodian functions including ensuring all badges are stored securely
• Responsible for checking identity and proofing process with valid government photo IDs
• Take photographs for HHS badges
• Responsible for destroying deactivated badges and requesting account terminations
• Responsible for activating physical access
• Provide training for newly assigned badge office staff
• Answer telephone inquiries, questions regarding badge office policies, procedures,
• Maintain the HHS' rules and regulations for identifying inter-agency badges
• Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
• Print and issue new and replacement badges for clients, federal employees, contractors, and liaisons
• Reporting system failures and downtime to the appropriate assistance centers, as needed
• Other duties as assigned

Qualifications:

• High school diploma or GED required
• 1 year (minimum) experience in data entry
• Ability to work well with a team
• Ability to sit for long periods of time, standing, walking, crouching, and kneeling
• Effective interpersonal and communication skills
• Multi-task in a fast-paced environment
• Strong data entry skills alpha and numeric
• Proficient in Microsoft office applications
• Motivated self-starter

Desired Attributes:

EEO Statement

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen.

Practical AI Application

• Applies AI tools to streamline workflows, enhance decision-making, and improve outcomes
• Understands the strengths and limitations of AI systems and exercises sound judgment in their use
• Continuously explores new AI capabilities and integrates them into day-to-day work where appropriate
• Uses AI in alignment with company and customer-specific policies, data privacy standards, and ethical guidelines
• Exercises discretion when using AI with sensitive or proprietary information
• Demonstrates awareness of bias, accuracy, and risk considerations when leveraging AI tools

Ready to Make a Difference?

Apply now to join PSI and help shape a safer future!