Internship Costco Optometry Jobs (NOW HIRING)

Technician Job Description

Position Summary:

The Optometric Technician supports the doctor and office manager by providing clinical and administrative assistance in a fast-paced, high-volume optometry practice located within Costco. This role is essential in maintaining efficient patient flow, delivering quality patient care, and ensuring accurate data collection.

Key Responsibilities:

Patient Care & Pretesting

• Greet and prepare patients for examinations in a professional and efficient manner

• Obtain and document medical histories and chief complaints

• Perform preliminary testing, including visual acuity, auto-refraction, intraocular pressure, and diagnostic imaging

• Accurately input patient data into the electronic medical record (EMR) system

Clinical Support

• Assist the doctor during patient examinations as needed

• Prepare exam rooms and ensure all necessary equipment and supplies are available

• Clean and sanitize exam rooms and equipment between patients

• Monitor equipment functionality and report maintenance needs

Workflow & Efficiency

• Maintain consistent patient flow to support a high-volume schedule

• Anticipate provider needs and minimize delays between patients

• Communicate effectively with team members and Costco optical staff

• Other duties as assigned (i.e. putting contact trials away, cleaning the office, or scanning)

Administrative & Insurance Support

• Assist with insurance verification, including confirming eligibility and benefits prior to appointments

• Support accurate filing of insurance claims and ensure required documentation is complete

• Assist with prior authorizations, referrals, and patient follow-up as needed

• Reinforce patient instructions and next steps following exams

Scope & Responsibility Limits

• Technician responsibilities remain primarily clinical; administrative tasks are supportive in nature

• Insurance verification and claim assistance should be performed as directed and within established office workflows

• Complex billing issues, claim denials, and financial disputes are to be escalated to the Office Manager or designated billing staff

• Technicians are not solely responsible for insurance accuracy or claim outcomes

Team Expectations

• Prioritize technician responsibilities as the primary role

• Demonstrate initiative and sound judgment in daily tasks

• Maintain professionalism, flexibility, and a positive attitude

• Support team members and contribute to a collaborative work environment

Qualifications:

• Previous healthcare or optometry experience preferred, but not required

• Strong attention to detail and organizational skills

• Ability to work efficiently in a fast-paced environment

• Excellent communication and customer service skills

• Basic computer and EMR proficiency