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Infracore information

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$12

$22

$32

How much do infracore jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for infracore in the United States is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Infracore vs Equipment Operator?

AspectInfracoreEquipment Operator
CertificationsOSHA safety training, equipment-specific certificationsOSHA safety training, equipment-specific certifications
Work EnvironmentConstruction sites, heavy machinery operationConstruction sites, operating heavy equipment
Industry UsageConstruction, infrastructure projectsConstruction, infrastructure projects

Both Infracore and Equipment Operators work in construction environments, often operating similar heavy machinery. Infracore typically refers to the company or brand associated with construction equipment, while Equipment Operators are skilled workers who operate this machinery. Understanding the distinction helps clarify job roles and required certifications in the construction industry.

What are some common challenges faced by professionals working in infracore roles and how can they be addressed?

Professionals in Infracore roles often encounter challenges such as managing complex infrastructure environments, ensuring system reliability, and responding quickly to incidents. Balancing the need for rapid deployment with maintaining security and compliance is also a frequent hurdle. Collaborating closely with development, operations, and security teams, as well as investing in automation and monitoring tools, can help streamline workflows and minimize downtime. Proactively communicating and participating in regular knowledge-sharing sessions with colleagues are effective strategies for staying ahead of technical issues and maintaining a robust infrastructure.

What is an infracore?

Infracore jobs refer to roles involved in the management, maintenance, and development of core IT infrastructure within an organization. These positions may include responsibilities such as supporting network systems, maintaining servers, ensuring data center operations, and implementing security protocols. Infracore professionals are essential for keeping an organization's technology backbone running smoothly and securely. Typical job titles in this area include Infrastructure Engineer, Systems Administrator, and Network Operations Specialist. These roles often require a strong technical background and experience with various hardware, software, and networking technologies.

What are the key skills and qualifications needed to thrive as an infracore?

To thrive as an Infrastructure Engineer, you need a solid understanding of networking, server administration, operating systems, and cloud platforms, often supported by a degree in computer science or IT. Familiarity with tools like VMware, AWS, Azure, Linux, and certifications such as CompTIA Network+ or AWS Certified Solutions Architect are commonly required. Problem-solving, attention to detail, and strong communication skills help you excel in troubleshooting and collaborating with teams. These competencies ensure reliable, secure, and scalable IT environments that support organizational operations.
What job categories do people searching Infracore jobs look for? The top searched job categories for Infracore jobs are:
Infracore jobs near you

District Product Support Manager (South Central or Western US)

HD Hyundai Infracore North America LLC

Suwanee, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Description

Why Join Us

Join a global leader in construction machinery and help shape the future of product performance, customer success, and service excellence. This role provides the opportunity to influence product development and advance innovation in heavy equipment technology.

Position Summary

The District Product Support Manager serves as the primary liaison between the company, dealer network, customers, and cross-functional teams to drive exceptional product support, customer satisfaction, and equipment reliability. This role leads and executes product support strategy across the construction equipment portfolio while strengthening dealer parts and service capabilities, improving dealership operations, and enhancing lifecycle profitability and market share. Working closely with dealers, engineering, manufacturing, and aftermarket teams, the DPSM resolves complex technical issues, drives continuous product improvement, and ensures high-quality service performance. The position requires strong technical expertise, analytical capability, and relationship management skills to support operational excellence and long-term business growth.


Essential Duties and Responsibilities

Lead product support initiatives that enhance customer satisfaction, equipment reliability, uptime, and aftermarket performance.

Serve as the primary liaison for customers, dealers, and internal teams to resolve complex technical and service issues.

Conduct dealer evaluations, support onboarding of new dealers, and ensure compliance with company policies, service standards, and best practices.

Manage and strengthen dealer relationships by supporting parts and service operations, resolving escalations, and providing ongoing technical guidance.

Analyze warranty, service, telematics, and field performance data to identify trends, drive root cause analysis, and implement corrective actions.

Collaborate with Engineering, Quality, Manufacturing, Product Management, and Parts & Service teams to improve product performance, service readiness, and supportability.

Support aftermarket growth by promoting parts and service programs, optimizing dealer inventory strategies, and contributing to AOP targets.

Provide on-site technical support, customer issue resolution, and assistance with training programs for dealers and technicians.

Oversee development of technical documentation, service communications, and training materials to improve field effectiveness.

Act as the voice of the customer by incorporating field feedback into product improvement and development initiatives.

Monitor support KPIs, warranty performance, and operating costs while driving initiatives to improve efficiency and reduce lifecycle costs.

Contribute to strategic planning, budgeting, and continuous improvement efforts supporting overall business objectives.


Requirements

Skills & Competencies

Strong technical expertise in construction and heavy equipment systems, including diesel engines, hydraulics, powertrain, electrical/electronic systems, telematics, and machine control technologies.

Proven problem-solving, analytical, and decision-making skills, including root cause analysis and corrective action implementation.

Experience in warranty management, reliability analysis, and product performance improvement initiatives.

Strong customer focus with effective relationship-building and cross-functional collaboration skills.

Excellent communication, organizational, and time-management abilities with the capacity to manage multiple priorities in a fast-paced environment.

Proficiency in data analysis, business reporting tools, and Microsoft Office Suite.

Strong business and financial acumen with a focus on operational performance and customer value.


Education/ Experience

Associate degree in Engineering, or 5 - 7 years in product support, field service, engineering, aftermarket operations, technical management of relevant industry experience.

3-5 years of leadership/people management experience.

Experience with dealer networks and large equipment fleets preferred.

Equivalent combination of education and extensive experience may be considered


WORKING CONDITIONS

Frequent travel (up to 50%) to dealer locations, customer sites, and regional meetings.

Combination of office and field-based work in dealership, warehouse, industrial, and equipment service environments.

Regular equipment inspections, field evaluations, and hands-on technical support activities.

Occasional lifting and schedule flexibility required to meet customer and dealer needs.



COMPENSATION AND BENEFITS

  • Competitive Total Rewards Package.
  • Comprehensive Health, Dental, and Vision Insurance.
  • Generous 401(k) Company Match.
  • Free Telehealth Services.
  • Optional Supplemental Insurance Programs.
  • Ongoing Professional Development and Leadership Training Opportunities.


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