We are looking for a meticulous and proactive individual to join our team as a Fraud & Risk Operator at Aristocrat. In this role, you will play a critical part in ensuring the financial security and integrity of our payment processes. By identifying and mitigating risks related to financial transactions, you will help maintain our world-class standards in regulatory compliance and fraud prevention. This is an outstanding opportunity to be part of a team that values innovation, collaboration, and excellence.
At Aristocrat, we are dedicated to developing a diverse and inclusive work environment where every team member can thrive. This role is vital in protecting our company's operations and strengthening customer trust. If you are ambitious and have a sharp eye for detail, this role will empower you to successfully implement and shape strategies that greatly influence our business.
What You'll Do
- Continually identify and assess conditions that may present risks to the business and consumers.
- Implement strategies to mitigate risks and ensure regulatory obligations are met.
- Monitor and review financial transactions to ensure accuracy and compliance with company policies.
- Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
- Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
- Process and verify customer cash outs, ensuring all transactions are accurate and detailed.
- Work with customer service and other departments to resolve payment issues and meet customer needs.
- Monitor and report on all processed documents; build activity and incident reports.
- Conduct compliance and risk assessments for online payouts.
- Document and communicate key risk factors affecting online payments.
- Research and verify all aspects of transactions for accuracy and legitimacy.
- Operate computer systems and related peripheral equipment.
What We're Looking For
- 1-2 years experience in data entry, data analysis, or data processing.
- Demonstrated background in payments, risk management, or fraud prevention provides a competitive edge.
- Familiarity with fraud detection tools, payment processing systems, and customer service software is beneficial.
- Must be 21 years of age and High School Diploma or equivalent experience required; Associates degree preferred.
- Proficient with computer software and operating systems, such as Microsoft Office products.
- Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications is a plus.
- Analytical and diligent.
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
None
Pay Range
$18.00 - $27.95 per hour
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
