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We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.

Classification: Office and Administrative Specialist Senior

Unlimited, Full-time

8:00 AM to 5:00 PM (Monday - Friday)

*A flexible work schedule may be approved with up to two days remote work per week (if applicable)

Salary Range: Hourly from $22.62 to $30.62; Annually from $47,231 to $63,935

*Salary placement is dependent on education and experience

(Please note that a different range may be displayed elsewhere in this post due to a glitch, this is the correct range.)

The vacancy is posted on-line from Wednesday August 5 to Tuesday August 18 at 11:59pm

THE POSITION AND THE DEPARTMENT

Under limited supervision, the Admissions Processing Specialist contributes to the college's strategic enrollment initiatives promoting a culture that supports diversity and inclusion in all forms. This position performs a very high volume of data entry, makes preliminary admission determinations, and ensures the highest level of data integrity and support for Postsecondary Enrollment Options (PSEO), undergraduate, and international student admissions. Responsibilities are completed in compliance with polices set forth by the Minnesota State system, state and federal policies pertaining to data privacy laws, state and federal government legislation and regulations, and college admissions policies. The work uses specialized software such as the Minnesota State student database system (ISRS), a customer relationship management tool (Admit Gold), document imaging software (Perceptive Content), student communication and ticketing tools (COMM100), and reporting tools (Power BI, Share Point). This position also provides exemplary customer service and support to both internal and external constituents. The individual in this position collaborates with other departments in Student Affairs and Academic Affairs to facilitate a student ready admissions experience.

This position will actively advance the college's strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

YOUR QUALIFICATIONS

Minimum:

• Ability to understand information sufficient to maintain complex records, files, notes, and logs.

• Skill in document and records management sufficient to maintain electronic or paper files for efficient organization and retrieval of information.

• Ability to receive and review source documents, compare documents to database information, and edit documents.

• Ability to accurately input, verify, and edit electronic data.

• Knowledge of locate, identify, and correct data entry errors.

• Ability to compile, research, and analyze information from databases.

• Ability to interpret and explain complicated program information in an understandable manner to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, and application details.

• Ability to respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes.

Preferred:

• One year or more of recent high-level data entry performance within a college or university setting.

• Commitment to creating equitable experiences for diverse student populations.

• Experience providing direct customer service in a college or university setting.

• Ability to manage multiple concurrent priorities and complete tasks within established deadlines.

• Knowledge of College, Minnesota State, Federal, State and local laws, rules, policies and procedures pertaining to student data privacy, FERPA, and admissions.

• Advance knowledge of computer applications, i.e., student record management systems, document imaging software, digital communication platforms, and CRM systems.

• Professional working proficiency in Spanish, Somali, Hmong, or Russian

WHY NORMANDALE

Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

GREAT BENEFITS PACKAGE

As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low cost medical, dental, vision insurance, short- and long-term disability, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts, retirement plans, and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits, visit SEGIP's website SEGIP. This position is also part of the American Federation of State, County Municipal Employees (AFSCME. The AFCME (https://mn.gov/mmb/employee-relations/labor-relations/labor/afscme.jsp contract outlines many additional benefits provided.

For more information on retirement benefits, please view the retirement brochure through MMB.

HOW TO APPLY

Interested applicants should submit their application materials to this job posting.

You can also search for this job and more on the Minnesota State careers website at https://minnstate.wd115.myworkdayjobs.com/en-US/Minnesota_State_Careers.

If you are unable to apply online, please contact the job information line at 651.259.3637.

If you are a current Minnesota State employee, please log into Workday, click on the Careers Hub section and search for the Job Code.

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodations will be made to applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu. Please indicate what assistance is needed.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

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