Golf Fitting Jobs (NOW HIRING)

As a Fitting Team Member at L.A.B. Golf, you’ll play a key role in delivering personalized, data-driven putter fitting experiences that help golfers play their best. Whether you're starting as a Fitting Representative, building technical expertise as a Fitting Specialist, or leading high-impact sessions and attending events as a Senior Fitting Specialist, your mission remains the same: guide players toward better putting through expert fitting and service. You’ll use advanced equipment, interpret performance data, and collaborate across departments to ensure every customer walks away with the right fit and a great experience.

L.A.B. Golf is committed to supporting growth in all positions. Role changes may occur based on a combination of business needs, individual performance, and other relevant factors.

Responsibilities and Duties (All Levels)

• Conduct putter fittings, appropriate to your role level, using tools such as launch monitors, PuttView, and Quintic, while considering the customer’s playing style and performance goals.
• Gather and interpret customer swing data and performance metrics to recommend ideal putter specifications.
• Educate customers on the benefits of custom fitting and L.A.B. technology.
• Adjust putters (e.g., loft, lie, shaft, grip) to meet recommended specs, ensuring accuracy and integrity.
• Deliver excellent customer service, addressing inquiries and resolving concerns with professionalism and product knowledge.
• Maintain accurate records of fittings, specs, and adjustments for each customer.

Team Collaboration and Continuous Improvement

• Contribute to a positive team culture by sharing insights, communicating updates, and supporting teammates.
• Stay current on new golf technologies, L.A.B. products, and fitting tools.
• Maintain and calibrate fitting equipment to ensure peak performance.
• Offer feedback on process improvements and service enhancements.
General Duties
• Support sales and marketing initiatives by participating in fitting events, ambassador programs, and elite player fittings (as applicable by level).
• Perform additional duties to support the customer experience and promote operational alignment.
Career ProgressionFitting Representative (Level I)

Pay Range: $21 - $23/hour

Focus: Foundational fitting knowledge, remote customer fitting execution

Experience
• Strong customer service and communication skills
• Proficient in Excel, Word, and Outlook
• Ability to analyze information and utilize fitting/support apps on an iPad
• Golf experience is a strong plus
Expectations
• Conduct remote client fittings, inoffice, under supervision or independently after completing initial shadowing and training.
• Help maintain fitting tools and inventory, ensuring all equipment is clean, organized, and functional.
• Assist customers with fittingrelated questions and support order updates as needed.
• Show up consistently with a positive attitude, willingness to learn, and a genuine enthusiasm for golf and customer service.

Fitting Specialist (Level II)

Pay Range: $23–$26/hour

Focus: Remote and in-person fittings, order updates, deeper technical understanding

Experience
• 2+ years of customer service experience
• Completion of L.A.B. 101 & 201 training
• Understanding of B2B wholesale support
• Familiarity with fitting and production processes
Additional Expectations
• Independently conduct both remote and inperson fittings with accuracy and professionalism; occasional travel may be required.
• Actively engage in ongoing internal training, including participation in programs like Fitting 101/201 and shadowing VIP opportunities.
• Demonstrate a strong working knowledge of L.A.B. Golf’s products and communicate clearly and confidently with customers.
• Offer guidance and informal mentorship to Fitting Representatives as needed to support team development.

Senior Fitting Specialist (Level III)

• Pay Range: $26$29/hour
• Focus: VIP experiences, complex fittings, program support, tool mastery
Experience
• 5+ years of experience in golf fitting or golf performance (college/pro playing experience a plus).
• Expertlevel knowledge of L.A.B. products, Quintic, PuttView, and other performance tools.
Additional Expectations
• Conduct advanced fittings for elite players, brand ambassadors, and highprofile events, delivering a premium and tailored experience.
• Work closely with Player Development and Marketing teams to support initiatives, events, and brand representation.
• Be available to travel for offsite fittings, ambassador engagements, and specialized fitting days as needed.
• Serve as a trusted resource for the team by mentoring peers, supporting onboarding efforts, and sharing advanced fitting knowledge.

Qualifications, Skills, and Attributes (All Levels)

Education
• High School Diploma or equivalent required (Bachelor’s preferred for senior level).
Technical Skills
• Ability to interpret swing and putting data to make informed fitting recommendations.
• Clear and professional communication skills, both written and verbal, to guide customers through the fitting process.
• Competency in using launch monitors, lie/loft machines, and other fitting tools with accuracy and consistency.
• Steady hands and fine motor control for making precise putter adjustments and modifications.
• Basic working knowledge of fitting software and inventory systems to manage sessions and update records efficiently.
Desired Attributes
• A strong interest in golf and a genuine desire to help players improve their game, especially on the greens.
• Patience and precision when working with customers of all skill levels, paired with a detailoriented approach to fitting.
• Flexibility to adapt to shifting schedules, customer needs, and evolving tools or processes.
• Openness to learning new technologies, receiving feedback, and continuously improving both product knowledge and service delivery.
Physical and Cognitive Requirements

As part of our commitment to providing equal opportunities, we welcome and encourage individuals of all abilities to apply. The following outlines the core physical and cognitive functions typically required to perform this role. Reasonable accommodation(s) will be made to enable qualified individuals with disabilities to perform these essential functions.

Physical Requirements
• Ability to sit for extended periods while using a computer and telephone.
• Ability to stand and walk for extended periods of time, rain or shine, during fittings and move throughout the fitting environment.
• Proficient use of hands and fingers to operate a keyboard, mouse, tools, and fitting equipment
• Adequate vision to read computer screens, analyze data, and observe club and ball movement
• Ability to bend, kneel, or crouch to make club adjustments and manage fitting setup
• Bend, lift, and carry equipment and components weighing up to 3050 pounds.
• Strong handeye coordination and visual acuity for precise adjustments and data analysis.
• Ability to distinguish subtle differences in putter specifications and performance metrics.
• Ability to focus, recall information, and solve problems in real time during customer interactions.
• Ability to hear and communicate effectively with customers, especially in a busy or noisy environment.
• Ability to push and pull carts or other equipment used in the fitting process.
• Capable of handling and maneuvering golf clubs and fitting tools safely, using proper techniques to avoid injury.
• Capable of working both independently and collaboratively in a fastpaced setting.
• Occasional travel may be required for offsite fittings and events, depending on role level.
• Ability to move around the office and fitting areas, including spaces located upstairs or downstairs
Cognitive Requirements
• Ability to manage multiple fitting appointments, customer questions, and internal communications simultaneously
• Strong memory for customer data, fitting techniques, product specs, and club configurations
• Ability to remain calm and focused while adapting to varying player skill levels and personalities
• Sustained attention to detail to ensure precise adjustments, accurate builds, and fitting recommendations
• Ability to prioritize fitting tasks, communicate status updates, and adapt quickly to scheduling changes
• Capacity to quickly learn and apply updates to fitting processes, technology, and product offerings
• Critical thinking and problemsolving skills to evaluate performance data and recommend optimal club setups
• Sound judgment and discretion when working with highprofile players or sensitive fitting outcomes