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Crye-Leike®, REALTORS®

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Desktop Support Technician

Memphis, TN · On-site

$19.75 - $25/hr

Desktop Support Technician Crye-Leike ® Information Technology is seeking a full-time Desktop Support Technician in Memphis, TN. This position requires candidate to be able to work independently ...

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Desktop Support Technician

Desktop Support Technician

Crye-Leike®, REALTORS®

Memphis, TN • On-site

$19.75 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

Crye-Leike® Information Technology is seeking a full-time Desktop Support Technician in Memphis, TN. This position requires candidate to be able to work independently with minimal supervision.

Duties:

  • Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
  • Installation of software on corporate machines.
  • Responds to client inquiries concerning systems operation and diagnose system hardware, software, and operator problems.
  • Instructs users in use of equipment, software, and manuals.
  • Recommends or performs remedial actions to correct problems.
  • Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
  • Assists clients in connecting to corporate wired/wireless networks on personal devices.
  • Maintains service records of work performed.
  • Other duties as assigned.
  •  

Qualifications:

  • At least two year hands-on experience with PC hardware/software troubleshooting.
  • Experience with LAN/WAN troubleshooting and/or telephone systems is a required.
  • A+ Certification preferred.
  • Experience with ShoreTel/Mitel telecommunications systems a plus.
  • Excellent customer service and communication skills (verbal and written).
  • Ability to successfully multi-task and understand how to prioritize work.
  • Applicants will be tested for proficiency.

Company Description

Crye-Leike® is a full-service real estate company founded in Memphis in 1977. Today it is ranked #4 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,000+ licensed sales associates, 550+ staff members and over 135+ branch and franchise offices located throughout a seven-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit www.crye-leike.com.