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The Custodial & Facilities Support Specialist is responsible for maintaining a clean, safe, organized, and professional headquarters environment that supports employee productivity, visitor experience, and daily business operations.

This role goes beyond traditional custodial responsibilities and serves as an important operational support function for office readiness, breakroom upkeep, conference room setup, supply restocking, mail room organization, and facility appearance. The ideal candidate is dependable, detail-oriented, service-minded, and takes pride in maintaining a workplace that reflects the Company’s standards of professionalism.

• Perform routine cleaning and sanitization of office facilities to maintain a professional, safe, and hygienic work environment.
• Clean and disinfect:
  • Restrooms
  • Hallways
  • Stairwells
  • Lobby and reception areas
  • Meeting rooms
  • Call pods
  • Assigned offices
  • Shared/common workspaces
  • High-touch surfaces including door handles, railings, light switches, counters, shared equipment, and fixtures
• Vacuum, sweep, mop, and spot-clean flooring surfaces as needed.
• Empty trash receptacles daily; replace liners and sanitize receptacle areas.
• Conduct scheduled deep-cleaning tasks, including:
  • Interior glass cleaning
  • Baseboard cleaning
  • Vent dusting
  • Carpet spot treatment
  • Surface detailing
  • Additional periodic sanitation tasks
• Maintain custodial storage areas, carts, equipment, and cleaning tools in organized and safe condition.
• Monitor cleaning supply inventory and notify designated leadership when replenishment is needed.

• Maintain cleanliness, sanitation, and organization of employee breakrooms, pantry spaces, and refreshment stations.
• Clean and sanitize:
  • Tables
  • Counters
  • Sinks
  • Cabinets (exterior surfaces)
  • Appliance exteriors
  • Shared touchpoints
• Empty breakroom trash and recycling containers; replace liners and sanitize surrounding areas.
• Clean and maintain shared appliances, including:
  • Microwaves
  • Refrigerators (exterior and assigned interior cleaning)
  • Coffee machines
  • Water dispensers
• Restock designated consumables and hygiene supplies as assigned, including:
  • Paper towels
  • Hand soap
  • Dish soap
  • Sanitizer
  • Disposable dining supplies (where applicable)
• Monitor for spills, food waste, expired food, hygiene concerns, or policy violations and escalate concerns as appropriate.
• Ensure snack and coffee stations remain neat, sanitary, and fully operational.

• Support daily mail room operations in coordination with Reception or Administration.
• Organize incoming mail and packages after receipt and logging by front desk personnel.
• Sort and stage deliveries by:
  • Department
  • Employee name
  • Assigned mail slots
  • Delivery category
• Maintain a clean, orderly, and accessible mail room environment.
• Remove packaging debris, keep shelving organized, and ensure walkways remain unobstructed.
• Monitor mail storage capacity and report overflow or organizational concerns.
• Assist in identifying unclaimed deliveries and support internal package retention or expiration procedures.

• Maintain stock levels of common-use office and facility supplies throughout Headquarters.
• Replenish supplies including:
  • Printer/copier paper
  • Restroom paper products
  • Soap dispensers
  • Sanitizer stations
  • General facility consumables
• Support supply room organization, labeling, storage rotation, and inventory cleanliness.
• Empty shredder bins and maintain shred stations in safe, operational condition.
• Assist with light operational support requests as assigned.
• Identify and promptly report facility maintenance concerns, including:
  • Burned-out lighting
  • Plumbing issues
  • Leaks
  • Damaged furniture
  • Broken dispensers
  • Unsafe conditions
  • General repair needs

• Review daily and weekly meeting schedules to ensure conference rooms are properly prepared.
• Set up rooms according to meeting requirements, including:
  • Boardroom configuration
  • Classroom setup
  • U-shape configuration
  • Theater seating
  • Interview room arrangements
  • Custom layouts as directed
• Reset rooms after meetings or events to standard operating configuration.
  Responsibilities include:
• Furniture reset
• Trash removal
• Surface cleaning
• Whiteboard clearing
• Supply replenishment
• Return of shared equipment or meeting materials
• Sanitize high-touch meeting room surfaces between uses.
• Identify and report audiovisual or facility readiness concerns to Administration or IT.

• Follow all company safety procedures related to cleaning chemicals, equipment operation, sanitation practices, and workplace safety.
• Use appropriate PPE and safe handling practices when performing assigned duties.
• Maintain clear exits, hallways, walkways, and emergency access routes at all times.
• Use proper lifting techniques and request assistance when handling heavy items or furniture.
• Immediately report safety hazards, facility concerns, spills, or unsafe conditions.
• Maintain professionalism, discretion, and respectful communication while working in occupied business environments.
• Comply with company policies, facility procedures, and workplace conduct expectations.

• High school diploma or equivalent preferred.
• Previous custodial, janitorial, facilities support, or commercial cleaning experience preferred.
• Experience in professional office, corporate, or commercial environments strongly preferred.
• Ability to work independently and manage assigned responsibilities with minimal supervision.
• Strong reliability, punctuality, and accountability.
• Excellent attention to detail with a commitment to cleanliness and presentation standards.
• Service-oriented mindset with a positive and professional attitude.
• Comfortable using checklists, paper logs, digital forms, or simple tracking tools.
• Ability to communicate clearly and professionally with employees, visitors, and leadership.

• Ability to stand, walk, bend, kneel, reach, push, pull, and perform repetitive physical tasks throughout the workday.
• Ability to lift, carry, move, or transport materials and equipment up to 50 pounds, with assistance when appropriate.
• Ability to safely operate custodial tools, carts, vacuums, and cleaning equipment.
• Ability to work in indoor office environments with exposure to standard cleaning chemicals and facility maintenance materials.

This position operates in a professional office/headquarters environment with regular interaction with employees, leadership, visitors, and operational staff. Work may be performed during active business hours in occupied spaces and requires professionalism, discretion, and adaptability.

Proferre, Inc. is an Equal Opportunity Employer. We are committed to fostering a workplace where all individuals are treated with dignity and respect. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, veteran status, marital status, citizenship status, or any other protected characteristic in accordance with applicable federal, state, and local law