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Director of Business Resiliency and Continuity, North America

Director of Business Resiliency and Continuity, North America

T Rowe Price

Baltimore, MD • Hybrid

Other

Posted 18 days ago


T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Role Summary

The Director of Business Resiliency & Continuity leads the strategy, development, and testing of Business/Corporate Continuity for T. Rowe Price's North America operations and ensures the firm can recover critical functions with minimal impact to clients, investments, and operations.

Responsibilities

Program Leadership & Governance:

  • Develop and advance the enterprise-wide Business Resilience program, including BIA, BCP, incident and crisis management.
  • Maintain and refine continuity policies, standards, and documentation to align with industry best practices and regulatory requirements.
  • Provide continuity strategy updates to senior management, the International Risk Committee, and the TRP International Board.

CrossFunctional Integration:

  • Partner with all business units (Operations, Technology, Legal, Communications, Security, Procurement, etc.) to embed resilience into daytoday operations.
  • Ensure alignment with Enterprise Risk Management, Internal Audit, IT Disaster Recovery, and Cyber Incident Response.
  • Support Operational Resilience framework development and oversight in partnership with second-line risk teams.

Continuity Planning & Testing:

  • Oversee BIA, continuity plans, disaster recovery plans, crisis scenarios, and operational playbooks across North America.
  • Ensure business units maintain current plans and conduct testing in accordance with global methodologies.
  • Document test results, lead postincident reviews, and drive improvements to recovery strategies.
  • Manage alternate site readiness and continuity capabilities.

Incident Response:

  • Provide 24/7 on-call coverage for business continuity events.
  • Lead incident response and recovery efforts, coordinating senior management engagement and "followthesun" handoffs with APAC and US teams.

Change & Program Maturity:

  • Evaluate impacts of technology and organizational changes on continuity plans; update as necessary.
  • Continuously assess and evolve the resilience program in response to emerging risks and business priorities.
  • Coordinate program resources and prioritize projects to meet continuity objectives.

Qualifications

Required:

  • Bachelor's degree or equivalent experience.
  • 10+ years building and maturing business continuity programs using industry-recognized methodologies.
  • Strong knowledge of enterprise risk, resilience frameworks, and regulatory requirements for asset management.
  • Expertise in BIA, RTO/RPO, continuity strategies, and plan development and testing.
  • Skills in risk assessment, process mapping, project management, stakeholder engagement, technical writing, and exercise design.
  • Proven communication skills, including presenting to senior leaders and Boards.
  • Experience leading crisis management for disruptions involving technology, cybersecurity, operations, or natural disasters.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred:

  • Advanced degree in a related field.
  • Experience in financial services, IT, or corporate continuity.
  • Professional certifications (CBCP, MBCP, or equivalent).
  • Experience with IBM OpenPages.
  • Global experience.

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.


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