Logistics -- MEDLOG USA At MEDLOG USA , we don't just move goods -- we move industries forward. As ... The Intermodal Customer Service Representative (CSR) is responsible for processing orders placed by ...
Logistics -- MEDLOG USA At MEDLOG USA , we don't just move goods -- we move industries forward. As ... The Intermodal Customer Service Representative (CSR) is responsible for processing orders placed by ...
Forward Intermodal information
See Seattle, WA salary details
$12.58 - $14.47
0% of jobs
$14.47 - $16.36
2% of jobs
$16.36 - $18.25
4% of jobs
$18.25 - $20.14
5% of jobs
$20.14 - $22.03
7% of jobs
$23.07 is the 25th percentile. Wages below this are outliers.
$22.03 - $23.92
11% of jobs
$23.92 - $25.81
15% of jobs
The median wage is $26.24 / hr.
$25.81 - $27.71
23% of jobs
$28.39 is the 75th percentile. Wages above this are outliers.
$27.71 - $29.60
19% of jobs
$29.60 - $31.49
7% of jobs
$31.49 - $33.38
5% of jobs
$12
$25
$33
How much do forward intermodal jobs pay per hour?
As of Jul 4, 2026, the average hourly pay for forward intermodal in Seattle, WA is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $28.17 per hour, depending on experience, location, and employer.
What are the typical daily responsibilities for someone working in a Forward Intermodal position?
A Forward Intermodal professional is typically responsible for coordinating the pickup, transport, and delivery of containerized freight using multiple modes of transportation, such as truck, rail, and drayage services. This involves scheduling shipments, communicating with carriers and customers, managing documentation, and troubleshooting any logistics issues that arise. The role often requires tracking shipments in real-time, ensuring regulatory compliance, and working collaboratively with dispatchers, warehouse teams, and external partners. Successful Forward Intermodal employees balance a fast-paced work environment and changing priorities to keep freight moving efficiently and on schedule.
What are the key skills and qualifications needed to thrive in the Forward Intermodal position, and why are they important?
To excel in a Forward Intermodal role, you typically need experience in logistics coordination, knowledge of freight transportation systems, and a high school diploma or equivalent. Proficiency in transportation management software (TMS), familiarity with EDI systems, and occasionally a CDL or HazMat endorsement are valuable assets. Strong organizational skills, effective communication, and attention to detail help professionals manage complex multimodal shipments and resolve issues efficiently. These competencies are essential for ensuring the smooth movement of freight and maintaining high levels of customer satisfaction in a fast-paced environment.
What is a Forward Intermodal job?
A Forward Intermodal job typically involves transporting freight using a combination of truck, rail, and other transport modes to ensure efficient delivery. Drivers or operators in these roles often handle containerized cargo at rail yards, ports, and distribution centers. Responsibilities may include safely transporting goods, managing logistics coordination, and adhering to industry regulations. Forward Intermodal jobs can offer competitive pay, flexible scheduling, and opportunities for growth within the transportation industry.
What are popular job titles related to Forward Intermodal jobs in Seattle, WA? For Forward Intermodal jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Forward Intermodal jobs in Seattle, WA look for? The top searched job categories for Forward Intermodal jobs in Seattle, WA are:
$22 - $24/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Job description
Join a Global Leader in Transport amp; Logistics — MEDLOG USA
At MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.
We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.
Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.
Job Description and Responsibilities:
The Intermodal Customer Service Representative (CSR) is responsible for processing orders placed by our customers in our Transportation Management System (TMS) and then communicating order details and updates to our customers and our dispatch team. This position serves as the initial point of contact for customer questions and concerns. The CSR must have excellent communication skills, a strong work ethic, and a positive attitude to handle a high volume of emails and phone calls. To succeed in this position, you must be proficient with time management, prioritization, and have the desire to meet or exceed the needs of our customers. This position requires great communication and organizational skills while maintaining a positive attitude.
The Intermodal Customer Service Representative (CSR) is responsible for processing orders placed by our customers in our Transportation Management System (TMS) and then communicating order details and updates to our customers and our dispatch team. This position serves as the initial point of contact for customer questions and concerns. The CSR must have excellent communication skills, a strong work ethic, and a positive attitude to handle a high volume of emails and phone calls. To succeed in this position, you must be proficient with time management, prioritization, and have the desire to meet or exceed the needs of our customers. This position requires great communication and organizational skills while maintaining a positive attitude.
- Analyze and identify potential late and at-risk deliveries and facilitate creative resolutions for problems discovered on all load issues to meet or exceed customer's expectations
- Monitor and track loads so that timely notification can be made to internal/external customers regarding late pickups and/or deliveries and any other changes that may occur
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
- Create templates on our TMS for orders put in by customers
- Process customer orders and relay information to dispatch
- Tracing orders to provide order updates or changes throughout the day
- Willingness and ability to solve customer issues in a timely and professional manner
- Coordinate emergency moves by working with dispatch
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Perform other duties as assigned
- Schedule: Monday - Friday; 6am - 3pm
Required Qualifications:
- High school diploma or equivalent
- 1-3 years’ experience in customer service; intermodal industry preferred
- Proficiency in Microsoft Excel and Outlook as well as overall computer skills
- Excellent verbal and written communication skills
- Strong conflict resolution and problem-solving skills
- Ability to multi-task while maintaining a positive attitude
- Self-Motivated / Detail oriented / Ability to prioritize
- Accountable to company core values: Customer and Contractor Focused, Innovative, Relationship Builder, Accountable, Purposeful Communicator, and Exceeds Expectations
Work Authorization:
- Authorization to work in the U.S.
Benefits:
- Health, Dental, and Vision Insurance
- Life and Short-Term amp; Long-Term Disability Insurance
- 401(k) with company match
- Paid holidays, vacation, and sick time
- FSA
- Employee Assistance Program