Ignite your career at Builders FirstSource, America's largest supplier of building materials, value ... solutions. * Support customer plan input and maintenance across multiple business lines and ERP ...
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value ... solutions. * Support customer plan input and maintenance across multiple business lines and ERP ...
Firstsource Solutions information
See Houston, TX salary details
$47.3K - $56.1K
10% of jobs
$56.1K - $64.9K
9% of jobs
$69.9K is the 25th percentile. Wages below this are outliers.
$64.9K - $73.7K
12% of jobs
$73.7K - $82.5K
18% of jobs
The median wage is $83.3K / yr.
$82.5K - $91.3K
19% of jobs
$99.8K is the 75th percentile. Wages above this are outliers.
$91.3K - $100.1K
8% of jobs
$100.1K - $109K
4% of jobs
$109K - $117.8K
10% of jobs
$117.8K - $126.6K
4% of jobs
$126.6K - $135.4K
3% of jobs
$135.4K - $144.2K
3% of jobs
$47.3K
$89.9K
$144.2K
How much do firstsource solutions jobs pay per year?
As of Jun 13, 2026, the average yearly pay for firstsource solutions in Houston, TX is $89,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $109,800.00 per year, depending on experience, location, and employer.
What is Firstsource Solutions and what do they do?
Firstsource Solutions is a global business process management (BPM) company that provides outsourcing services across various industries, including healthcare, banking, financial services, communications, media, and technology. They help organizations streamline operations, improve customer experience, and reduce costs by managing customer interactions, collections, data processing, and other support functions. Firstsource operates in multiple countries and employs thousands of professionals to deliver end-to-end solutions tailored to client needs.
What types of career advancement opportunities are available for employees at Firstsource Solutions?
Firstsource Solutions offers a variety of career growth paths, including roles in team leadership, quality assurance, training, and operations management. Employees are encouraged to develop their skills through internal training programs and mentorship opportunities. Performance is regularly evaluated, and high performers are often considered for promotions or lateral moves into different departments, enabling broader career development. The company’s global presence also means there may be chances to work with international teams or relocate, depending on business needs.
What is the difference between Firstsource Solutions vs Customer Service Representative?
| Aspect | Firstsource Solutions | Customer Service Representative |
|---|---|---|
| Primary Role | Business process outsourcing provider offering customer support services | Individual role providing customer assistance and support |
| Work Environment | Call centers, offices, remote support centers | Call centers, retail stores, remote work |
| Required Credentials | High school diploma, training in customer service, communication skills | High school diploma, communication skills, sometimes specific product knowledge |
Firstsource Solutions is a company providing customer support services across industries, while a Customer Service Representative is an individual role within such companies or other organizations. The main difference lies in the scope: Firstsource Solutions is an employer, whereas a Customer Service Representative is a job position. Both roles require strong communication skills and customer service experience, but Firstsource Solutions focuses on delivering outsourced services, whereas the Customer Service Representative directly interacts with customers.
What are the key skills and qualifications needed to thrive as a Customer Service Representative at Firstsource Solutions, and why are they important?
To thrive as a Customer Service Representative at Firstsource Solutions, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is often required. Patience, active listening, and adaptability are crucial soft skills for managing diverse customer inquiries and resolving issues effectively. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and operational success.
What cities near Houston, TX are hiring for Firstsource Solutions jobs? Cities near Houston, TX with the most Firstsource Solutions job openings:
Builders FirstSource rating
7.3
Based on 300 frontline employees who took The Breakroom Quiz
298th of 518 rated manufacturers
Job description
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
PURPOSE
Supports the pricing team and sales operations by ensuring that product pricing is accurate, competitive, and aligned with current market conditions. This role helps maintain profitability, customer satisfaction, and operational efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
COMPETENCIES
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
PURPOSE
Supports the pricing team and sales operations by ensuring that product pricing is accurate, competitive, and aligned with current market conditions. This role helps maintain profitability, customer satisfaction, and operational efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Accurately enter quotes into the company's ERP systems and respond promptly to pricing requests, and other customer-related inquiries or follow-ups.
- Regularly review bids to verify pricing accuracy, consistency, and market competitiveness.
- Support business strategies Sales and Market Managers to help drive profitability and achieve overall productivity goals.
- Collaborate with Inside Sales teams to ensure invoice accuracy and facilitate the prompt resolution of pricing discrepancies.
- Maintain effective communication across departments and organizational levels to address market challenges, share insights, and propose strategic solutions.
- Support customer plan input and maintenance across multiple business lines and ERP systems, ensuring data is well-organized and up to date.
- Review and approve margin exceptions for customer orders that fall below established thresholds, ensuring proper system overrides are applied when necessary.
- Perform other duties as assigned, contributing to overall team efficiency and market success.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's Degree or equivalent experience.
- Customer service and sales support or construction and building materials supply experience preferred.
COMPETENCIES
- Excellent oral and written communication skills
- Organized and able to multi-task
- Microsoft Office Proficient
- Excel formula familiarity preferred.
- SAP's Enterprise Resource Planning (ERP) system familiarity is preferred
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Subject to both typical office environment and outside locations with temperature and weather variations.
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
What Builders FirstSource employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Builders FirstSource
Sourced by ZipRecruiter
Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.
Industry
Construction materials wholesalers
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US
Year founded
1998