Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors Leads event day show flow, and acts as producer show caller, or stage manager, calling the ...
Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors Leads event day show flow, and acts as producer show caller, or stage manager, calling the ...
Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors Leads event day show flow, and acts as producer show caller, or stage manager, calling the ...
Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors Leads event day show flow, and acts as producer show caller, or stage manager, calling the ...
... show caller, or stage manager, calling the show through comm systems to the technical team • ... event expenditures • Provides key metrics and data to team and management Key job ...
... show caller, or stage manager, calling the show through comm systems to the technical team • ... event expenditures • Provides key metrics and data to team and management Key job ...
Event Show Caller information
How does an Event Show Caller typically collaborate with technical crews and creative teams during a live event?
What is the difference between Event Show Caller vs Event Promoter?
| Aspect | Event Show Caller | Event Promoter |
|---|---|---|
| Primary Role | Contacts clients and confirms event details via calls | Markets and promotes events to attract attendees |
| Work Environment | Call centers, client offices, event venues | Advertising agencies, event venues, outdoor locations |
| Required Skills | Communication, customer service, organization | Marketing, sales, networking |
| Common Certifications | None specific, communication skills valued | Marketing or sales experience beneficial |
While both roles are involved in event planning, the Event Show Caller primarily handles client communication and confirmation calls, ensuring event details are accurate. In contrast, the Event Promoter focuses on marketing efforts to attract attendees and generate interest. Both roles are essential in the event industry but serve different functions in the event lifecycle.
What are Event Show Callers?
What are the key skills and qualifications needed to thrive as an Event Show Caller, and why are they important?
Amazon rating
7.4
Based on 7,043 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of events, across both on campus and off campus locations.
They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.
Pre-event Production:
Leads Planning Meetings with customers and team to confirm final event details
Provides production guidance to customers and team
Leads scheduling of production resources, services, and any post-production requests
Work on behalf of the customer to facilitate:
Third party labor requests and equipment rentals
Communication with facility partners; Security, Housekeeping, Catering, etc.
Partner with internal team to ensure charge back
Event show flow preparation and distribution to internal teams
Manages any necessary technical testing or technical rehearsals
Able to support media playback and presentation methods
Clearly communicates with all team members and stakeholders
Coordinates personal travel arrangements, schedules, and expenses
Production:
Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors
Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team
Provides direction of relevant facility operations
Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out
Partner with the Systems Engineer to manage technical needs
Dynamically flex to customer needs and complications, escalates appropriately
Post-event Production:
Oversee and manage proper strike of event venue
Manages post-event reporting
Manages post-event customer needs and meetings
Manages post-event expenditures
Provides key metrics and data to team and management
Key job responsibilities
Key job responsibilities
Point of contact for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor
Available for customer meetings, onsite for set days, rehearsals, event day(s), through strike and load out operations
Conducts meetings effectively; provides supporting documentation and aligns stakeholders
Maintains multiple operations calendars and databases
Improves efficiencies, and works to optimize standard processes
Coordinates and improves project-related data and reporting
Able to identify blockers, troubleshoot effectively, and facilitate progress
Seeks opportunities to help others improve skillsets and knowledge base
Advance team goals and programmatic initiatives despite increased ambiguity
Facilitate customer invoice and purchase order creation and stakeholder communication
Ability for up to 35% travel
A day in the life
A day in the life
Pre-Event Discovery & Planning:
Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team
Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision
Maintains multiple scheduling and operational calendars to ensure planning efforts
Ensures prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event
About the team
Event Productions(EP) is where live event professionals do their best work. We're a global team that produces high-profile corporate productions across multiple venues and locations, delivering world-class experiences every day
If you thrive on collaboration, creative problem-solving, and producing moments that matter, then you'll feel at home here.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US