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Epicor Jobs in Remote, OR (NOW HIRING)

Aptyx

IT Help Desk Technician (Onsite - Taunton, MA)

OR · On-site +1

$75K - $92K/yr

Windows workstations and endpoint management tools * Wi-Fi, VPN, and basic network troubleshooting * ERP and business applications, including Epicor, Sage, and other operational systems

All JobsEpicor JobsEpicor Jobs in Remote, OR

Epicor information

See Remote, OR salary details

$70.4K

$86.2K

$106.4K

How much do epicor jobs pay per year?

As of Jul 5, 2026, the average yearly pay for epicor in Remote, OR is $86,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $89,900.00 per year, depending on experience, location, and employer.

Is Epicor a good company to work for?

Epicor is a software company that provides enterprise resource planning (ERP) solutions, and employment experiences can vary. Employees often cite opportunities for skill development and exposure to industry-standard tools, but reviews about work-life balance and management differ across sources. Prospective job seekers should research current employee reviews and company culture to assess fit.

Does Epicor pay well?

Epicor, as a software company providing enterprise resource planning (ERP) solutions, offers salaries that are generally competitive within the tech industry. Compensation varies based on role, experience, and location, with technical positions such as developers and consultants typically earning higher wages. Overall, employees report that Epicor provides fair pay relative to industry standards for similar roles.

What are the key skills and qualifications needed to thrive in the Epicor position, and why are they important?

To thrive as an Epicor professional, you need expertise in ERP systems, business process analysis, and data management, often backed by a relevant degree and ERP implementation experience. Familiarity with the Epicor ERP suite, SQL, SSRS, and certifications like Epicor Certified Professional are highly valued. Strong problem-solving abilities, effective communication, and project management skills help professionals excel in this dynamic environment. These qualifications are crucial for ensuring efficient system implementation, integration, and ongoing support to drive organizational success.

What big companies use Epicor?

Many large manufacturing, distribution, and retail companies use Epicor ERP software to manage their operations. Notable organizations across various industries rely on Epicor for supply chain, production, and financial management, making it a popular choice for enterprise resource planning. Job seekers with Epicor experience may find opportunities in these sectors due to its widespread adoption.

What is an Epicor job?

An Epicor job typically involves working with Epicor ERP, a software solution designed for manufacturing, distribution, retail, and service industries. Professionals in Epicor roles may be responsible for implementing, configuring, customizing, and maintaining Epicor systems to optimize business processes. Common job titles include Epicor Consultant, Epicor Developer, or Epicor Administrator. These roles require knowledge of Epicor modules, SQL databases, and business workflows.

What are some typical projects or responsibilities for an Epicor professional within a company?

Epicor professionals often manage the implementation, customization, and ongoing support of the Epicor ERP system to meet the evolving needs of their organization. This includes gathering business requirements, designing workflow solutions, troubleshooting technical issues, and training end-users. They may also collaborate closely with different departments, such as IT, finance, and operations, to ensure seamless data integration and process optimization. These responsibilities make the role both technically challenging and highly collaborative, allowing professionals to drive significant improvements in business processes and efficiency.

Who is the CEO of Epicor?

As of October 2023, Steve Murphy is the CEO of Epicor, a global provider of industry-specific enterprise software. He has been leading the company since 2020, overseeing its strategic growth and product development.
What cities near Remote, OR are hiring for Epicor jobs? Cities near Remote, OR with the most Epicor job openings:
Epicor jobs near you

IT Help Desk Technician (Onsite - Charlotte, NC)

Aptyx

OR • On-site, Remote

$70K - $85K/yr

Full-time

Posted 20 days ago

Job description

Department: Information Technology
Reports To: Director of IT Services
Employment Type: Full-Time
Location: Onsite - Charlotte, NC
Join the Team
Aptyx is building a modern, collaborative internal IT organization, and we're looking for an energetic IT Help Desk Technician to join the journey.
This role is perfect for someone who enjoys helping people, solving problems, and being the go-to technology resource for their location. You'll work closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently.
As the primary onsite IT presence at your facility, you'll play an important role in supporting day-to-day operations, coordinating with the broader IT team, and assisting with local projects that require hands-on technical support.
If you enjoy variety in your day, taking ownership of issues, and making a real impact on the employee experience, we'd love to meet you.
What You'll Do
End-User Support
  • Provide friendly, responsive onsite and remote IT support
  • Serve as the first point of contact for employee technology issues and requests
  • Triage, prioritize, troubleshoot, and resolve support tickets
  • Communicate clearly with users and provide timely updates
  • Escalate complex issues when appropriate while remaining engaged through resolution
  • Deliver a positive support experience that helps employees stay productive

Onsite IT Operations
  • Act as the primary IT resource for your assigned location
  • Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals
  • Assist with workstation setups, equipment deployments, and user onboarding
  • Support local network, connectivity, and infrastructure troubleshooting
  • Coordinate and assist with onsite technology projects, upgrades, and office moves
  • Serve as the local "hands and eyes" resource for the broader IT team

Technology Support
Support a broad range of technologies including:
  • Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
  • Active Directory and Entra ID
  • Windows workstations and endpoint management tools
  • Wi-Fi, VPN, and basic network troubleshooting
  • ERP and business applications, including Epicor, Sage, and other operational systems
  • Manufacturing, engineering, and shipping-related applications

Documentation & Continuous Improvement
  • Maintain accurate ticket notes and documentation
  • Contribute to IT knowledge base articles and support documentation
  • Follow security, compliance, and IT best practices
  • Identify opportunities to improve processes and enhance the employee experience

What We're Looking For
Required Qualifications
  • 2-5+ years of IT support, Help Desk, Desktop Support, or related experience
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Excellent customer service and communication skills
  • Ability to prioritize and manage multiple requests effectively
  • Strong sense of ownership and accountability
  • Comfortable working independently while collaborating with a larger IT team
  • Positive attitude and willingness to learn

Preferred Experience
  • Microsoft 365 administration and support
  • Active Directory and Entra ID
  • Endpoint management tools such as Intune
  • Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
  • ERP or line-of-business application support
  • Manufacturing or multi-site business environments

What Makes You Successful
  • You enjoy helping people and solving problems
  • You take ownership and follow through
  • You communicate clearly and professionally
  • You stay organized in a fast-paced environment
  • You are proactive and always looking for ways to improve
  • You work well both independently and as part of a team

Work Environment & Requirements
  • 100% onsite at assigned location
  • Ability to perform hands-on technical work and equipment installations
  • Occasional after-hours support when necessary
  • Limited travel may be required to support other Aptyx locations

Why Join Aptyx?
At Aptyx, you'll have the opportunity to help shape the future of our internal IT organization. You'll work alongside a collaborative team, support employees across the business, and contribute to meaningful technology initiatives that directly impact company success.
Most importantly, you'll see the results of your work every day-helping people, solving challenges, and making technology work better for everyone.

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