Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Quick apply
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Quick apply
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Quick apply
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating ... Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus ...
Entry Level Malware Analysis information
What is the difference between Entry Level Malware Analysis vs Entry Level Cybersecurity Analyst?
| Aspect | Entry Level Malware Analysis | Entry Level Cybersecurity Analyst |
|---|---|---|
| Required Certifications | CompTIA Security+, Certified Malware Analyst (CMA) | CompTIA Security+, Cisco CCNA Security |
| Work Environment | Security teams, malware labs, incident response | Security operations centers, network monitoring |
| Industry Usage | Primarily in cybersecurity firms, government agencies, and tech companies | Broadly across all industries with IT infrastructure |
Entry Level Malware Analysis focuses on identifying and analyzing malicious software, often working in labs or incident response teams. Entry Level Cybersecurity Analysts have a broader role, monitoring security systems and responding to threats. While both roles require similar certifications and work environments, malware analysts specialize in malware detection and reverse engineering, whereas cybersecurity analysts handle overall security posture.
What are the key skills and qualifications needed to thrive as an Entry Level Malware Analyst, and why are they important?
To thrive as an Entry Level Malware Analyst, you need a solid understanding of computer science fundamentals, networking, and cybersecurity principles, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with malware analysis tools such as IDA Pro, Wireshark, and sandbox environments, as well as scripting languages like Python, is typically expected. Strong analytical thinking, attention to detail, and effective written communication help you interpret findings and collaborate with security teams. These skills are crucial for accurately identifying, dissecting, and reporting on malware threats to protect organizational systems.
What is entry level malware analysis?
Entry level malware analysis is the process of studying and understanding malicious software (malware) at a beginner or junior level. Analysts in this role typically examine malware samples to determine how they function, how they infect systems, and how they can be detected or removed. They use tools and techniques such as static and dynamic analysis, and often work as part of a cybersecurity or incident response team. This position provides foundational experience for more advanced roles in cybersecurity and malware research.
What are some common challenges entry-level malware analysts face when starting out, and how can they overcome them?
Entry-level malware analysts often encounter challenges such as understanding diverse malware techniques, keeping up with rapidly evolving threats, and navigating specialized analytical tools. To overcome these hurdles, new analysts should actively seek mentorship from experienced team members, participate in ongoing training, and practice hands-on analysis in safe environments like sandboxes. Engaging with online cybersecurity communities and regularly reviewing threat intelligence reports can also help build both confidence and expertise.
What are the most commonly searched types of Malware Analysis jobs in California? The most popular types of Malware Analysis jobs in California are:
What are popular job titles related to Entry Level Malware Analysis jobs in California? For Entry Level Malware Analysis jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Malware Analysis jobs in California look for? The top searched job categories for Entry Level Malware Analysis jobs in California are:
Full-time
Medical, Dental, Vision, Retirement
Posted 7 days ago
Job description
The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.
We’re looking for a well-rounded Regional Service Technician who brings both hands-on technical expertise and strong communication skills to the table. This role blends the responsibilities of a bench technician with the adaptability required to support all aspects of a modern computing environment. You'll serve as a key point of contact for diagnosing and resolving issues related to workstations, hardware, software, networks, and more — both remotely and on-site.
Location: Remote role with regular onsite support responsibilities in the San Jose, San Francisco, and Santa Cruz areas.
Key Responsibilities:
- Identify, analyze, and resolve technical issues involving workstations, mobile devices, operating systems, software, hardware, peripherals, and entry-level server support.
- Provide customer support both onsite and remotely using connection software, ensuring thorough documentation and follow-up for every interaction.
- Prioritize and resolve tickets by following established SOPs and KB articles, meeting or exceeding KPI goals.
- Troubleshoot a range of issues including advanced desktop problems, VPN connectivity, hardware failures, line-of-business applications, and basic server functions.
- Perform complete hardware repair, maintenance, and security tasks—from cleaning and component replacement to in-depth diagnostics.
- Execute physical networking functions such as running network cables, installing patch panels, and setting up racks/enclosures, applying knowledge of wiring schema, tools, and layouts.
- Install, reinstall, repair, and configure software, including operating systems, antivirus/security tools, and office productivity suites.
- Back up data and perform system restores as needed to maintain functionality.
- Test solutions for accuracy, document work, and provide recommendations for ongoing system health.
Qualifications:
- Practical experience with hardware assembly, disassembly, maintenance, and repair.
- Strong knowledge of Windows OS (installation, recovery, setup, updates) and major software suites (e.g., Microsoft Office).
- Familiarity with antivirus, security, and firewall technologies, including installation and recovery.
- Working knowledge of business networking, including Active Directory, Group Policy, file sharing, and server applications (Exchange, MS Server).
- Solid troubleshooting skills across OS, hardware, and network issues, including malware and virus removal.
- Ability to identify and diagnose failed hardware components.
- Valid Driver’s License.
Preferred Education and Experience:
- A+, Net+, and Sec+ certifications, or equivalent experience
- Experience with all modern operating systems
- Deep understanding of business networking
- Deep understanding of Active Directory, Group Policy, File Sharing, etc.
- General understanding of technology related to small-medium businesses
- Virtualization experience is a plus!
Benefits:
- Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
- Competitive 401(k) participation with up to 4% contribution match
- Certification reimbursement to support your continued development
- Meaningful opportunities for advancement within a growing organization
- A culture built on drive, accountability, collaboration, and excellence
Physical Requirements:
The physical requirements below describe the essential job functions needed to complete this job.
- Consistent hand and finger dexterity necessary to operate computer equipment
- Consistently required to sit, stand, walk, talk, hear, and see
- Routine use of hands to type
- Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
- Occasional need to walk around the office
- Consistent vision abilities required; close vision, depth perception, and ability to focus
- Ability to travel dependent on company needs
- Occasional need to lift and/or move up to 30 pounds
Work Environment/Conditions:
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
- Work is in an open office environment with steady conversation and interruption
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.