The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
Quick apply
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
Quick apply
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
Quick apply
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
Burnsville, MN · On-site
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
Burnsville, MN · On-site
The Field Technical Services (FTS) Technician is an entry-level to early-career technical role that provides hands-on support for Lifetouch studios and offices, including JCPenney Studios. This ...
| Aspect | Entry Level Jcpenney | Retail Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent | High school diploma or equivalent |
| Work Environment | Department store setting, customer service focus | Retail store, customer interaction, sales |
| Employer & Industry Usage | Jcpenney retail chain, apparel and home goods | Various retail stores, general retail industry |
| Common Search & Comparison | Yes | Yes |
Both roles typically require similar credentials and are found in retail environments. An Entry Level Jcpenney position often involves assisting customers, stocking shelves, and sales support within Jcpenney stores. A Retail Sales Associate may work across various retail brands with similar duties. The main difference lies in the specific employer, with Jcpenney being a particular retail chain, while Retail Sales Associate is a more general job title used across multiple retailers.

6.4
Based on 41 frontline employees who took The Breakroom Quiz
259th of 713 rated retailers
Install and maintain studio and school equipment, including lighting systems, power distribution units, and camera-related hardware.
Troubleshoot technical issues involving cabling, electrical components, mechanical systems, and studio equipment.
Provide on-site and remote technical support to resolve issues efficiently.
Assist with preventive maintenance and safety inspections.
Support facility technologies such as environmental controls and low-voltage systems.
Help implement equipment upgrades and new technology deployments.
Document service work, system configurations, and procedures.
Follow safety regulations, building codes, and company standards.
Collaborate with internal teams and vendors to support field operations.
Technical or vocational education in electronics, mechanical systems, facilities, or related field (or equivalent experience).
1+ years of hands-on experience in technical support, field service, or facilities maintenance.
Basic mechanical and electronics troubleshooting skills.
Ability to read technical documentation and wiring diagrams.
Comfortable using tools and diagnostic equipment.
Strong communication and problem-solving skills.
Awareness of workplace safety standards (OSHA, NEC).
Experience in studio, retail, production, or field service environments.
Familiarity with service ticketing systems such as SAP or ServiceNow.
Exposure to camera, imaging, or AV equipment.
Experience supporting multiple sites or traveling for work.
Knowledge of building systems (BMS, HVAC controls, low-voltage systems).
Regional travel up to 25%.
The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.
Minnesota: [$39,000 - $47,000]
This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.
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