Entry Level Amc Security Jobs (NOW HIRING)

Job Summary:
Premier Health Partners is a healthcare organization seeking an IT Field Support Specialist I/CRM. This entry-level position is responsible for providing IT support, troubleshooting hardware and software issues, and assisting with new employee training while interacting with a variety of personnel.
Responsibilities:
• Provide rotating support to AMC, GSH, GSHN, MVH, MVHS, UVMC, On-call, Rotating Coverage, Data Center, Customer Support Desk, and Premier System Support staff on-site and via telephone.
• Troubleshoot personal computer (PC) problems and connectivity issues, with or without support from a Field Support Specialist II or the Site Coordinator.
• Assist with new employee training as needed.
• Perform basic IT hardware and software troubleshooting.
• Perform fingerprint enrollment and assign RSA fobs for secure access to Premier Health Partners (PHP) network.
• Respond to Computer Operations Action Requests (COARs), process Run Sheets, enforce Computer Room Security policy, configure and distribute pagers.
• Perform data center, field support, and support desk duties as assigned.
• Research and recommend more innovative methods to better serve the customer as appropriate.
• Participate as a member of project teams, expanding into other roles and acquiring skills outside of current assignments.
• Perform other duties as assigned.
• Assignments may be at any PH facility, for any shift, or day of week.
• Ability to use and maintain Customer Support Desk and remote control software.
• Ability to comprehend and deduce resolutions from any available resource.
• Communicate technical solutions with customers in a user friendly, easily understood manner.
Qualifications:
Required:
• Bachelor’s Degree in IT; or Associate’s Degree in IT with 2 years of IT experience; or a related Associate’s Degree with 4 years of IT experience is required.
• Technical experience is demonstrated by knowledge of PC hardware and peripherals, networking skills for basic troubleshooting of connectivity, and the ability to diagnose problems with Microsoft operating systems and associated software.
• Ability to schedule time and work independently to get all tasks done.
• Excellent interpersonal and communication skills.
• Proven organizational skills and ability to perform multiple tasks simultaneously.
• Ability to read, understand technical documentation.
• Ability to work under pressure.
• Analytical and problem-solving skills.
• Excellent customer service skills.
• Ability to contribute to projects involving an analysis of need, coordination of work effort, evaluation, and documentation.
Company:
Premier Health Partners is a partner of Catholic Health Initiatives at their Good Samaritan facilities. Founded in 1995, the company is headquartered in Columbia, USA, with a team of 10001+ employees. The company is currently Late Stage.