... e.g., service ownership, SLAs/OLAs, incident/problem/change practices, on-call/after-hours ... and moderator • Hands-on orientation with the ability to manage multiple deadlines in a fast ...
... e.g., service ownership, SLAs/OLAs, incident/problem/change practices, on-call/after-hours ... and moderator • Hands-on orientation with the ability to manage multiple deadlines in a fast ...
E Moderator information
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$13.25 - $16.68
16% of jobs
$20.11 is the 25th percentile. Wages below this are outliers.
$16.68 - $20.11
9% of jobs
$20.11 - $23.54
21% of jobs
The median wage is $24.52 / hr.
$23.54 - $26.97
15% of jobs
$26.97 - $30.39
9% of jobs
$32.54 is the 75th percentile. Wages above this are outliers.
$30.39 - $33.82
8% of jobs
$33.82 - $37.25
9% of jobs
$37.25 - $40.68
3% of jobs
$40.68 - $44.11
0% of jobs
$44.11 - $47.53
2% of jobs
$47.53 - $50.96
7% of jobs
$13
$29
$50
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An E Moderator, or online moderator, is responsible for overseeing digital communities, forums, or social media platforms to ensure discussions remain appropriate and within guidelines. They review and moderate user-generated content, enforce rules, and address any violations such as harassment or spam. E Moderators may also engage with users to foster a positive online environment and assist with inquiries. This role is essential for maintaining a safe and respectful online space.
What are the key skills and qualifications needed to thrive in the E Moderator position, and why are they important?
To thrive as an E Moderator, you should possess strong digital communication skills, attention to detail, and knowledge of online community guidelines or content policies, often supported by previous experience in moderation or customer service. Familiarity with moderation platforms, ticketing systems, and reporting tools such as Zendesk or ModSquad is often expected. Excellent judgment, conflict resolution, and the ability to remain calm under pressure are standout soft skills for managing challenging online interactions. These capabilities are crucial for maintaining respectful and safe online environments while ensuring a positive user experience.
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E Moderators often encounter challenges such as handling high volumes of user-generated content, addressing disruptive behavior or abusive language, and making quick decisions when enforcing community guidelines. To manage these effectively, moderators rely on well-established escalation procedures, clear communication with their support teams, and ongoing training in platform-specific best practices. Building resilience and maintaining neutrality are key, as the role can involve emotionally charged situations. Most employers provide resources and support networks to help moderators remain effective and prevent burnout, ensuring both their well-being and the integrity of the online platform.
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Full-time
Re-posted 22 days ago
Job description
AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. The Senior Director, Enterprise Applications, Analytics & Digital Experience is responsible for the strategy, delivery, and performance of the enterprise application landscape, leading a team to ensure technology solutions meet business objectives and compliance requirements.
Responsibilities:
• Set the long-term vision and growth strategy for the enterprise applications portfolio based on business strategy, financial goals, and the evolving technical landscape.
• Own full product/application lifecycle across the portfolio—roadmaps, demand intake, prioritization, design, build, release, adoption, lifecycle management, and retirement.
• Lead the Oracle Cloud Fusion ERP program through deployment, stabilization, optimization, and continuous improvement; ensure legacy ERP decommissioning is executed safely and effectively.
• Establish and run portfolio governance (prioritization, funding, resource allocation, architectural alignment, and risk management) with transparent decision-making and stakeholder engagement.
• Build and reinforce delivery discipline (e.g., program increments, sprint cadences, product ownership, team commitment, business outcomes) tailored to a regulated medical device environment.
• Define and implement application operating models for reliability and support (e.g., service ownership, SLAs/OLAs, incident/problem/change practices, on-call/after-hours protocols where needed).
• Develop and maintain an integration strategy (APIs, iPaaS/middleware, EDI, ETL, eventing) that improves resiliency, data quality, and end-to-end process performance.
• Drive a data-driven culture, defining business and performance metrics to prioritize investments, measure adoption, and track portfolio value realization.
• Partner with business leaders to re-engineer processes and enable standardization and scalability across functions (quote-to-cash, procure-to-pay, plan-to-produce, record-to-report, etc.).
• Ensure solutions are designed and operated with appropriate compliance and validation rigor (e.g., SOX, privacy expectations, and applicable quality/regulatory considerations).
• Lead and mentor high-performing teams—building inclusive leadership practices, succession planning, coaching, and a strong leadership bench.
• Manage budgets, contracts, and vendor performance; negotiate outcomes-based engagements and ensure cost-effective delivery.
• Serve as a senior technology partner across the enterprise—influencing without authority, aligning leaders on tradeoffs, and driving cross-functional execution.
Qualifications:
Required:
• Bachelor’s degree required or demonstrated equivalent combination of education, training and experience
• Minimum of fifteen (15) years of progressive experience leading enterprise applications, business systems, or enterprise technology functions
• Minimum of ten (10) years of people leadership experience, including managing managers and/or multi-team organizations
• Demonstrated success leading large-scale ERP transformations (Oracle Cloud Fusion preferred), including process standardization, change management, and post go-live optimization
• Track record of rigorous business analysis and the ability to win supporters and drive adoption across diverse stakeholder groups
• Experience partnering with executive leadership and influencing outcomes at VP/ELT levels
• Strong program and portfolio management capabilities—prioritization, governance, resource planning, and measurable outcomes
• Experience supporting US and global operations
• Excellent communication and executive presence; strong facilitator and moderator
• Hands-on orientation with the ability to manage multiple deadlines in a fast-paced environment
• Ability to travel up to 20%
• Familiarity with modern IT Infrastructure including Cloud, Network and Desktop management
Preferred:
• MBA or advanced degree; or equivalent experience leading cross-functional enterprise transformations
• Experience within regulated industries (medical device, life sciences, pharma) and familiarity with compliance/validation expectations
• Proven success modernizing integration and data/analytics ecosystems
• Foundational understanding of IT infrastructure and cybersecurity operations sufficient to partner effectively with those teams and incorporate requirements into application design and operations
• Experience building “product mindset” enterprise application teams (product owners, roadmaps, value measurement)
Company:
AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 37 million people worldwide. Founded in 2000, the company is headquartered in West Chester, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About AtriCure
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Mason, OH, US
Year founded
2000