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Doctors Office Receptionist Jobs in Raleigh, NC (NOW HIRING)

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$11

$18

$24

How much do doctors office receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for doctors office receptionist in Raleigh, NC is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Doctors Office Receptionist, and why are they important?

To thrive as a Doctors Office Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical terminology, often supported by a high school diploma or equivalent. Competence with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is essential. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help create a welcoming environment for patients. These skills ensure efficient front-office operations, positive patient experiences, and smooth communication between patients and healthcare staff.

What are the most common challenges faced by a doctor's office receptionist, and how can they be managed?

Doctor's office receptionists often juggle multiple responsibilities, such as managing patient check-ins, answering phones, scheduling appointments, and handling sensitive information. One common challenge is dealing with high patient volumes, especially during peak hours, which requires strong organizational and multitasking skills. Additionally, receptionists must navigate difficult conversations with patients regarding scheduling conflicts or insurance issues. Staying calm under pressure, using effective communication, and leveraging electronic health record (EHR) systems can help manage these challenges efficiently.

What are the main responsibilities of a doctor's office receptionist?

A doctor's office receptionist is responsible for greeting patients, scheduling appointments, answering phone calls, and handling patient inquiries. They also manage patient records, verify insurance information, and assist with billing and payments. Receptionists play a key role in creating a welcoming environment and ensuring the front desk runs smoothly, supporting both patients and medical staff.

What is the difference between Doctors Office Receptionist vs Medical Secretary?

AspectDoctors Office ReceptionistMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of medical offices, clinics, or outpatient facilitiesMedical offices, hospitals, clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling appointments, answering phonesManaging correspondence, preparing reports, coordinating schedules

While both roles work in medical settings and handle administrative tasks, the Doctors Office Receptionist primarily focuses on front desk duties like patient check-in and scheduling. The Medical Secretary often has broader administrative responsibilities, including managing correspondence and supporting medical staff. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Doctors Office Receptionist jobs in Raleigh, NC? For Doctors Office Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Doctors Office Receptionist jobs in Raleigh, NC look for? The top searched job categories for Doctors Office Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Doctors Office Receptionist jobs? Cities near Raleigh, NC with the most Doctors Office Receptionist job openings:
Doctors Office Receptionist jobs near you
Lead Veterinary Front Office Receptionist

Lead Veterinary Front Office Receptionist

EverVet Partners

Wake Forest, NC • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Why You’ll Love this Lead Veterinary Front Office Receptionist Job!    

Are you passionate about animals, organized, and ready to lead a team? At Wake Forest Animal Hospital, an EverVet Partner, we’re looking for a Veterinary Receptionist Team Lead to provide day-to-day oversight and support for our front desk team. In this role, you’ll manage scheduling, direct workflow, enforce hospital policies, and help train and support your team—all while ensuring a warm, professional experience for our clients and their pets.

Our ideal candidate is friendly, efficient, and confident in handling both people and processes. If you're ready to step into a leadership role at a practice that values compassion, teamwork, and high-quality care, we encourage you to apply today.

Pay Range: $16-$19 / hour
Benefits:  
  • Paid Time Off 
  • Medical, Dental, Vision with a Health Savings Account* 
  • Employee Assistant Program available 24 hours a day, 7 days a week* 
  • Supplemental Life Insurance & AD&D Insurance* 
  • 401K Plan with Generous Employer Match  
  • Maternity Leave * 
  • Bereavement Leave  
  • Life, Short Term, & Disability Insurance* 
  • Discount Programs  
  • Discounted Veterinary Care  
  • On-Demand Pay Options  
  • Referral Bonus  
Career Enhancement Benefits: 
  • The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*  
  • Access to Zoetis Clinical & Professional Program and Events  
  • Access to a multitude of VMG resources  

*Indicates eligibility for Full-Time positions only 

Responsibilities
  • Provide daily management and guidance to the reception staff
  • Ensure all reception staff are staying productive even during slow times
  • Maintain reception area clean and organized
  • Oversee new employees and ongoing receptionist training programs
  • Participate in weekly department head meetings
  • Assist with writing and participating in receptionist performance reviews
  • Maintenance of front office equipment
  • In charge of office supplies orders
  • Accounts receivable
  • New client report
  • Welcome letters and/or emails
  • Appointment schedule management
  • Oversees payment plan accounts and past due accounts (N/A)
  • Travel sheet and invoice audit
  • Daily credit card batch reconciliation
  • Scan checks once per week
  • Support administrator with keeping track and auditing doctors’ compassionate care funds
  • Support Hospital Director by enforcing hospital policies, protocols, and assessing efficiency
  • Support front staff with daily routine receptionist duties such as answering the phone, scheduling appointments, checking voicemails, scanning documents, and providing great customer service
  • Additional responsibilities assigned by the Hospital Director
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior 
  • Knowledge of computer software (Infinity and Office programs)