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Cool Remote Jobs in Springfield, MA (NOW HIRING)

The Whiteside Agency

IAM Operations Engineer

Hartford, CT · Remote

$126K - $208K/yr

Remains organized, focused and cool-headed while working under immense pressure. Participates in 24 ... Working experience of server administration and usage of remote admin tools * Good knowledge of ...

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Cool Remote information

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$17

$21

$23

How much do cool remote jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for cool remote in Springfield, MA is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $22.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Worker, and why are they important?

To thrive as a Remote Worker, you need strong self-management, time management, and digital literacy, often supported by previous remote work experience or relevant training. Familiarity with collaboration tools like Slack, Zoom, project management software, and cloud-based platforms is essential. Excellent communication, adaptability, and proactive problem-solving set top performers apart in this role. These skills enable consistent productivity, clear collaboration, and effective independence in a remote environment.

What are Cool Remote jobs?

Cool Remote jobs refer to positions that allow professionals to work from locations outside of a traditional office, often from home or anywhere with an internet connection. These jobs span a variety of industries, including technology, marketing, design, customer service, and more. The term 'cool' typically highlights jobs that are desirable because of their flexibility, engaging work, or innovative employers. Remote work offers benefits such as a better work-life balance, reduced commuting time, and the opportunity to work for companies across the globe. Many people seek cool remote jobs for greater autonomy and the ability to tailor their work environment to their preferences.

What is a Cool Remote job?

A Cool Remote job is a position that allows professionals to work remotely while engaging in exciting, innovative, or unique tasks. These jobs often provide flexibility, work-life balance, and the opportunity to work from anywhere with an internet connection. They can span various industries, including tech, marketing, design, and customer service. Many Cool Remote jobs emphasize creativity, autonomy, and modern digital tools to enhance productivity.

What are some common challenges faced when working in a remote role, and how can they be overcome?

Remote positions often present challenges such as maintaining effective communication, managing time zones, and preventing feelings of isolation. To address these, it's important to utilize collaboration tools, establish regular check-ins with your team, and set clear boundaries between work and personal life. Successful remote teams also encourage open communication and provide support systems to help employees stay connected and engaged.

What is the difference between Cool Remote vs Customer Support Specialist?

AspectCool RemoteCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require technical skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, home-basedTypically remote or in-office customer service centers
Industry UsageCommon in tech, marketing, and creative fieldsWidely used across retail, telecom, and service industries
Search & Comparison IntentLooking for remote customer service roles with flexible optionsSeeking customer support roles, often in call centers or online

Cool Remote and Customer Support Specialist roles both involve assisting customers, but Cool Remote emphasizes remote work flexibility, while Customer Support Specialist can be in-office or remote. Both require communication skills, but Cool Remote may demand more technical knowledge depending on the industry.

What are popular job titles related to Cool Remote jobs in Springfield, MA? For Cool Remote jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Cool Remote jobs in Springfield, MA look for? The top searched job categories for Cool Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Cool Remote jobs? Cities near Springfield, MA with the most Cool Remote job openings:
Cool Remote jobs near you
IAM Operations Engineer

IAM Operations Engineer

Travelers Companies (Import)

Hartford, CT • Remote

$126K - $208K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 14 days ago

Travelers Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$126,500.00 - $208,700.00

Target Openings

1

What Is the Opportunity?

Identity and Access Management (IAM) team within Travelers Cybersecurity organization is seeking IAM Operations Engineer to join the IAM Operations support team.
Responsible for reviewing servers and applications performance metrics to identify bottlenecks, address issues and enhance efficiency. Works across organization with diverse engineering teams and lines of business to quickly troubleshoot, identify and resolve business impacting incidents. Remains organized, focused and cool-headed while working under immense pressure. Participates in 24/7 critical applications support occasionally working after hours and weekends to implement changes or troubleshoot and resolve issues. Possesses great communication skills (written and oral) handling sometimes difficult conversations with customers. Ability to multi-task in an environment of changing priorities
This position requires a technical, self-driven, self-learning, people-oriented individual that will thrive under quickly changing challenging situations.

Under general supervision, demonstrates a general understanding of the activities performed related to Identity and Access Management support. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources. Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others.

Primary Job Duties & Responsibilities

  • Provide production support to various Web Access Management services supported by IAM, including, SiteMinder, Access Gateway, Okta, Profile Abstraction data provisioning, SSO certificates renewal.
  • Provide production support for Identity Management services supported by IAM including Sailpoint IIQ, SailPoint nightly batch processes checkout, MFA.
  • Setup and support Autosys batch jobs.
  • Coordinate with different teams to close open issues by doing continuous follow ups.
  • Provide support for all Identity & Access Management services by setting up changes, resolving incidents, investigating problem and complete service requests.
  • Coordinate and communicate LOB impacting changes at cross LOB meetings.
  • Implement changes during application change windows adhering to ECRM guidelines.

What Will Our Ideal Candidate Have?

  • Job Specific Technical Skills & Competencies
  • Working experience of Identity & Access Management skills like Okta SSO and SailPoint ISC
  • Working experience of server administration and usage of remote admin tools
  • Good knowledge of Unix and Windows Operating systems SQL
  • Good knowledge of LDAP server installation, configuration and directory support
  • Good knowledge of SQL commands
  • Good knowledge of F5(Load balancer), DNS, DHCP, & IP configuration
  • Good knowledge of servers service monitoring
  • Working experience of Active Directory/AD LDS, Azure
  • Experience with ServiceNow
  • Experience with AI
  • Good to have scripting knowledge like Perl/Shell/Powershell or any other scripting knowledge

Environmental / Work Schedules / Other

  • Work off hours and weekends
  • Participate in nights and weekends critical applications on call support
  • Ability to learn new skills

What is a Must Have?

  • Bachelor's degree in Computer Science, similar degree, or its equivalent in work experience.
  • 4 years of experience in Information Technology Security Engineering or Software engineering.

What Is in It for You?

  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

What Travelers Insurance employees say

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About Travelers

Sourced by ZipRecruiter

We are an insurance company that cares. Travelers takes on the risk and provides the coverage you need to protect the things that are important to you — your home, your car, your valuables and your business — so you don’t have to worry. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1853

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