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Description

Summary

Image Engineering was founded as a company that pushes boundaries, develops new ideas through design and fabrication, and is a leader in the visual display and special effects industry. We are comprised of a team of artists, engineers, event producers, fabricators, and creative thinkers.

We have worked all over the United States, completing thousands of projects in the field of creative multimedia shows for clients such as Rihanna, Jay-Z, Tiesto, Lady Gaga, American Idol, America's Got Talent, and multiple professional sports franchises in the NFL, NBA, and NHL. We have also created permanent and temporary interactive installations for world-class venues including the Staples Center, The John F. Kennedy Center for the Performing Arts, The Smithsonian Institution, and Walt Disney World.

Our strength lies in our ability to serve the entertainment industry across the segments of concert touring, sports, large-scale one-off productions, and permanent installations by providing solutions to the most challenging problems. Our solutions are broad, utilizing a deep knowledge base and the tools of entertainment lighting, projection, lasers, and practical special effects. We design, we engineer, we plan, we produce, we build, and we expertly execute.

The Producer Role

The Production department is at the core of our business and the driving force behind every successful project. Producers serve as the central hub of each project, connecting clients with internal design, engineering, operations, logistics, compliance, warehouse, and technical teams to deliver innovative, safe, and world-class special effects solutions.

The Producer is responsible for the successful planning, coordination, execution, and delivery of assigned projects from initial client engagement through final project closeout. Acting as the primary liaison between clients and internal teams, this role ensures projects are executed safely, efficiently, on schedule, within budget, and in accordance with Image Engineering and ImageSFX's standards for creativity, technical excellence, and client service.

Projects include major concert tours, sporting events, live television productions, corporate events, themed entertainment, permanent installations, and large-scale one-off spectaculars. This position requires a highly organized, proactive professional who thrives in fast-paced environments, possesses exceptional communication and leadership skills, and can successfully manage multiple complex projects simultaneously.

The ideal candidate combines strong project management experience with technical production knowledge and a passion for delivering exceptional live entertainment experiences.

Key Responsibilities

Client & Project Leadership

• Serve as the primary point of contact for assigned clients throughout the entire project lifecycle.
• Partner with Account Managers to define project scope, objectives, milestones, deliverables, and success criteria.
• Translate client objectives into actionable production, technical, engineering, and operational plans.
• Develop and maintain strong client relationships through proactive communication and exceptional customer service.
• Manage client expectations while communicating project status, schedule updates, risks, and changes.
• Facilitate project meetings, site visits, production reviews, and post-project debriefs.
• Represent ImageSFX professionally with clients, venues, partners, vendors, and regulatory agencies.

Project Planning & Production

• Lead projects from initial concept through design, pre-production, onsite execution, and final project closeout.
• Develop and maintain comprehensive project documentation including: Budgets, Estimates, Contracts, Purchase Orders, Invoices, Change Orders, Production schedules, Run of Show documents, Site plans, Production briefs.
• Coordinate project schedules, logistics, staffing plans, transportation, accommodations, permitting, and equipment requirements.
• Maintain accurate project records throughout the project lifecycle.
• Monitor project progress while proactively identifying and resolving issues before they impact execution.
• Ensure projects are delivered on time, within scope, and within budget.

Financial Management

• Develop, manage, and monitor project budgets ranging from approximately $75,000 to $500,000+.
• Track labor, equipment, vendor expenses, subcontractor costs, and project profitability.
• Coordinate billing milestones, contract execution, purchase orders, invoicing, and financial reconciliation.
• Manage change orders and budget adjustments while maintaining transparency with clients and leadership.
• Lead project closeout activities including final billing, budget reconciliation, reporting, and lessons learned.

Cross-Functional Leadership

• Coordinate internal resources including: Design, Engineering, Operations, Compliance, Warehouse, Logistics, Technical Services
• Collaborate with fabrication teams, technicians, and engineering staff to successfully execute project scope.
• Coordinate field crews, subcontractors, vendors, and suppliers.
• Build and maintain strong relationships with clients, vendors, venues, and production partners.
• Keep leadership informed of project status, risks, resource needs, and client concerns.

Onsite Production Management

• Serve as the onsite Producer during installations, rehearsals, load-ins, performances, and strike.
• Direct crews, technicians, subcontractors, and vendors to ensure efficient project execution.
• Make real-time operational and technical decisions to overcome project challenges.
• Monitor schedules, logistics, staffing, and production quality throughout execution.
• Deliver a high-quality client experience while maintaining company standards of professionalism.

Safety & Risk Management

• Promote a culture of safety across all project activities.
• Ensure compliance with company policies, industry standards, permits, and regulatory requirements.
• Identify project risks and develop mitigation strategies during planning and execution.
• Support project-specific safety planning and operational readiness.
• Participate in incident reporting, corrective actions, and post-event reviews when required.

Requirements

• Bachelor's degree or equivalent work experience
• Five (5) to eight (8) years of experience in event project management or production as a lead project manager/producer or similar role
• Motivation as a self-starter to manage own workload, self-direction, and problem-solving with minimal oversight
• Experience leading projects with estimated values from $75,000 to $500,00
• Strong organizational skills, including attention to detail and multitasking
• Ability to lead teams in high-stress, fast-paced environments
• Working knowledge of, or ability to learn, entertainment industry technologies
• High emotional intelligence, utilized to communicate differently and effectively with clients, internal team members, contract employees, and external vendors
• Computer skills: macOS, Microsoft Office Suite-especially Microsoft Word, Excel, and PowerPoint
• Experience in event planning, event production, live sports game-day production, or theater is a plus

Company Benefits:

• Aetna Health, Dental, & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• John Hancock 401(k) Retirement Plan
• Company-Paid Life Insurance
• Aflac Supplemental Insurance
• Robust Employee Assistance Program
• Dependent Care FSA Program
• ...and more!

Position Type / Expected Hours of Work

This is a full-time, in-office position located at our Baltimore, MD headquarters. Office days and hours of work are Monday through Friday, 9:30 a.m. to 6:00 p.m. Working after hours and on weekends will be required as needed to fulfill the duties of this position during busy seasons.

Travel

Overnight and local day travel is anticipated and may be extended due to project requirements. Travel is estimated at 20% to 30%.