We are currently looking for a Full Time Gallery Sales Associate to join our Area of Tourism team located at the Exhibit C working 10:00AM-6:00PM - Su Mo Th Fr Sa.
Summary:
Responsibilities:
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
- Answers questions in a courteous and professional manner
- Determines needs and seeks positive experiences and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
* Greets gallery visitors, provides detailed information about exhibitions, artwork and answer questions
* Engages with visitors for the purpose of sales, following up as needed
* Provides support during gallery exhibitions, programming, events and tours
* Services groups visiting the facility according to Management direction
* Answers customer questions and leads visitors to items of interest for sale in the gallery
* Counts and signs for cash bank to be used on assigned shift
* Rings up purchase items on cash register, accepts credit card or cash, and counts out change when required, including gift card transactions as needed
* Participate in quarterly inventory, stocks retail shelves and maintains cleanliness of work area
* Maintains log of consignment sales conducted on assigned shift to be given to Management for inventory purposes
* Counts down credit card receipts, cash received, and balances cash drawer on assigned shift
* Runs daily sales reports for accounting
* Ensures that interior and exterior spaces of the gallery are neat and clean at all times including the entryway and restrooms resulting in a positive first impression of the Chickasaw Nation
* Maintains the appearance of the gallery, ensuring artworks and displays are presented professionally and attractively
* Assists with exhibition installations, artwork placements and transitions
* Maintains knowledge of the gallery's artists and inventory to provide informed recommendations
* Performs all other duties as assigned
Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Ability to handle difficult customers and situations
* Must be self-motivated
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Works well within a team
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
* Possesses and utilizes basic mathematics skills
Experience:
Nonessential:
* 1 year directly related experience
Education:
Essential:
* High School, GED or Equivalent
Credentials:
Essential:
* Pass general background check
Working Conditions:
Essential:
* Sitting up to 50% of shift
* Standing up to 50% of shift
* Walking up to 50% of shift
* Hand-eye coordination, reach and grasp
* Manual dexterity
* Listening and hearing ability
* Visual acuity for detail, distance, color, depth perception
* May work evenings, weekends or holidays
* Sometimes lift and or carry up to 50 lbs
* Pass pre-employment drug test
Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
*To enhance the overall quality of life of the Chickasaw people.
Vision:
*To be a nation of successful and united people with a strong cultural identity.
Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork
